Trouble-Shooting Guide
!Always unplug vacuum from outlet before dismantling any part of the machine!
PROBLEM | REASON | SOLUTION | |||
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Does not turn on | 1. Handlenot fully inserted into the bag | 1. | Release handle catch, push handle | ||
or machine shuts off |
| housing, causing a faulty connection. |
| down, close handle catch. | |
intermittently |
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2. | Not plugged into good outlet. | 2. | Use another outlet. | ||
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| 3. | Cable worn. | 3. | Replace cable. | |
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| 4. | Dust bag housing (6) not seated | 4. | Housing release button (8) should | |
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| fully into proper “locked” position |
| be snapped outward to its locked | |
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| on top of power head. |
| position. | |
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Bag full or clog light on | 1. Bag full. | 1. Replace bag. See #5 on page 4. | |||
or flashing & |
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2. | Clog in airflow pathway, attach- | 2. | See Clog Removal on page 9. | ||
machine shuts off | |||||
| ment hose, attachment tube, swivel |
| Also, see #5 on page 4. | ||
(red light A see page 7, |
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| neck or entrance to dust bag. |
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figure 7) |
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| 3. | Microfilter dirty. | 3. | Replace microfilter. | |
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Brush light on | 1. Brush worn. | 1. Replace brush. See #3 on page 4. | |||
(red light B see page 7, |
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2. | Incorrect brush setting | 2. | Adjust the brush by turning the pile | ||
figure 7) | |||||
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| adjustment knob up or down. | |
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Brush light slowly | 1. Vacuum is stationary and in | 1. See #4 on page 4. | |||
flashing (red light B) |
| upright locked position. |
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Brush light flashing & | 1. Brush jammed or clogged. | 1. Clear jam. See #2 on page 4. | |||
machine shuts off |
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2. | Brush is too low for the surface | 2. | Raise the brush by turning the pile | ||
(red light B) | |||||
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| being vacuumed. |
| adjustment knob up. | |
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Does not pick up | 1. | Attachment tube not | 1. | Reinsert attachment tube, making | |
| correctly inserted. |
| sure lower end of tube is in the | ||
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| lower hole and handle is properly | |
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| seated over the projection tab (23). | |
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| 2. | Front cover not closed. | 2. | See below. | |
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Front bag door won’t | 1. | Cover release flap not fully closed. | 1. | Reinsert bag. Lock the cover | |
fully close |
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| release flap down firmly. | |
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| 2. | Bag not inserted properly | 2. | Reinsert bag with cover release | |
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| flap (5) up, until firmly latched in | |
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| bag holder (see pg. 8, figure 9). | |
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| 3. | Microfilter not properly inserted. | 3. | Lift safety lever and insert filter with | |
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| vertical plastic ridge on filter facing | |
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| you (see pg. 8, figure 10). | |
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Hose doesn’t retract | 1. | Attachment tube not properly | 1. | Reinsert making sure top of handle | |
after attachment tube is |
| inserted. |
| is pointing back and tube is fully | |
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| seated on the protruding tab (23) | ||
inserted |
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| on top of the dust bag housing. | ||
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Page 10
