Troubleshooting
Solution: Different presentation programs use different keyboard commands, and even different versions of the same program, such as PowerPoint®, may use different keyboard commands. So, the keyboard commands of some Tote-Remote button functions may not work in all programs and/or versions. You can confirm whether a button function on the Tote-Remote works in your program simply by typing the corresponding keyboard command directly on your keyboard. You might need to consider using a different program or upgrading your program version if you find your presentation program or version does not support all the functions you need.
PROBLEM: TWO OR MORE REMOTE CONTROLS ARE INTERFERING WITH EACH OTHER
Possible Cause: The remote controls are coincidentally operating on the same ID code.
Solution: In the unlikely event that two or more Tote-Remotes that you are using in close proximity to each other were coincidently randomly set to the same ID code in the factory or by the user, you can randomly reset the ID code of one of them by following the procedure in the Features & Operation section of this user's manual.
PROBLEM: REMOTE CONTROL WORKS BUT LASER BEAM IS DIM OR DOES NOT STAY ON LONG
Possible Cause: The battery may be weak or the battery cover might not be tightly snapped closed.
Tote-Remote User’s Manual, Page 18
