Appendix
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.
In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See The Firmware Upgrade Utility, page 35, for upgrade details.
Symptom | Action |
|
|
Erratic behavior. | Check that the Power Adapter that was supplied with the |
| unit is plugged in and functioning properly. |
|
|
Mouse and/or Keyboard not | Unplug the cable(s) from the console port(s), then plug |
responding. | it/them back in. |
|
|
All Station IDs display as 01. | Wait a few seconds for the system to reinitialize the |
| station sequence and display the proper IDs. |
|
|
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