CE252 User Manual

Technical Support

Technical support is available both by email and online (with a browser over the web):

International

Email Support

 

support@aten.com

 

 

 

Online

Technical Support

http://support.aten.com

Support

 

 

Troubleshooting

http://www.aten.com

 

 

Documentation

 

 

Software Updates

 

 

 

 

Telephone Support

886-2-8692-6959

 

 

 

North America

Email Support

 

ATEN TECH

support@aten-usa.com

 

 

 

 

 

 

ATEN NJ

sales@aten.com

 

 

 

 

Online

Technical Support

ATEN TECH

http://www.aten-usa.com/support

Support

 

 

 

 

ATEN NJ

http://support.aten.com

 

 

 

 

 

 

 

Troubleshooting

ATEN TECH

http://www.aten-usa.com

 

Documentation

 

 

 

ATEN NJ

http://www.aten.com

 

Software Updates

 

 

 

 

 

 

 

Telephone Support

ATEN TECH

1-888-999-ATEN

 

 

 

 

 

 

ATEN NJ

1-732-356-1703

 

 

 

 

When you contact us, please have the following information ready beforehand:

ŠProduct model number, serial number, and date of purchase.

ŠYour computer configuration, including operating system, revision level, expansion cards, and software.

ŠAny error messages displayed at the time the error occurred.

ŠThe sequence of operations that led up to the error.

ŠAny other information you feel may be of help.

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