Troubleshooting
Symptom | Possible Cause | Action | |
Erratic | Unit not receiving | Use a DC 5V power adapter if you are not | |
behavior. | enough power. | already using one. If you are already using a | |
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| power adapter, check that it matches the | |
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| system specifications (DC 5V), and that it is | |
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| plugged in and functioning properly. | |
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Keyboard | Keyboard and/or | Press and hold port selection switches 1 and 2 | |
and/or Mouse | mouse need to be | for two seconds. | |
not responding. | reset. |
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Unplug the cable(s) from the console port(s), | |||
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| then plug it/them back in. | |
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| No connection to | Check the cable from the switch to the | |
| the computer. | computer to make sure it is properly connected. | |
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| KVM switch needs | Power off all devices on the installation (see the | |
| to be reset. | note at the top of p. 8); power off the KVM | |
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| switch; wait five seconds; then power up. | |
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USB devices | USB ports need to | Unplug the device’s USB cable from the USB | |
not | be reset. | port on the switch’s rear panel, then plug it back | |
responding. |
| in. | |
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| Use the USB Reset hotkey combination (see p. | |
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| 18), to reset the USB ports. | |
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