Troubleshooting
Symptom | Cause | Action | |
Keyboard 1 | Loose cables. | Check all cable connections to | |
and/or |
| make sure they are completely | |
Mouse2 Not |
| seated in their sockets. | |
Responding |
|
| |
Switch is in Auto | Press either Port Selection switch | ||
| |||
| Scan Mode. | or the Spacebar to exit Auto Scan | |
|
| Mode. | |
|
|
| |
| Keyboard / Mouse | Unplug the keyboard / mouse | |
| needs to be reset. | from the Console Keyboard Port, | |
|
| then plug it back in. | |
|
|
| |
| Selected port | Resend the Hotkey command | |
| connects to a | selecting a port that has a | |
| powered Off | powered On computer attached. | |
| computer. |
| |
|
|
| |
| Hotkey sequence | Resend the Hotkey command - | |
| input incorrectly. | press and release each key in the | |
|
| sequence individually. | |
|
|
| |
| Switch needs to be | Turn off the computers; wait 5 | |
| reset. | seconds; turn the computers back | |
|
| on. | |
|
|
| |
Video | Loose cables. | Check all cable connections to | |
Problems |
| make sure they are completely | |
|
| seated in their sockets. | |
|
|
| |
| Resolution and/or | This unit supports resolutions of | |
| Bandwidth set too | up to 2048x1536; DDC2B. | |
| high. |
|
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