Troubleshooting
Symptom | Possible Cause | Action |
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|
|
Erratic | Unit not receiving | Use the Power Adapter that was supplied with |
behavior. | enough power | the unit to provide the necessary power. |
| under self powered |
|
| operation. |
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|
|
Pressing the | The connection | Check the Online LED for the selected port. If it |
Hotkeys gets | from the selected | is not lit: |
no response. | port to the target | 1. Manually press one of the Select switches |
| computer has been | |
| broken, or the | to connect to a computer that is powered |
| ON. | |
| computer is turned | |
| 2. Check the cables to make sure they are all | |
| OFF. | |
| properly connected. | |
|
| |
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|
|
| Improper keyboard | 1. Reset the keyboard (and mouse) by |
| reset. | simultaneously pressing Buttons 1 and 2 on |
|
| the First Stage unit for 3 seconds. |
|
| 2. Unplug the keyboard connector from the |
|
| Console Keyboard Port, then plug it back |
|
| in. |
|
|
|
| Improper Master | Turn off all Master View units and wait five |
| View reset. | seconds before turning them back on. |
|
| |
|
| details. |
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|
| Incorrectly keying | After invoking the Hotkey function (see |
| in the Port ID. | page 18), be sure to key in the Port ID and |
|
| press [Enter] within one second for each key. |
|
|
|
Mouse is not | Improper mouse | 1. Reset the mouse (and keyboard) by |
responding. | reset | simultaneously pressing Buttons 1 and 2 on |
|
| the First Stage unit for 3 seconds. |
|
| 2. Unplug the mouse connector from the Con- |
|
| sole Mouse Port, then plug it back in. |
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