16 Customer Care

Service

Availability

Language

Access

 

 

 

 

Telephone

10:30 to

English

+00800-6677-1111 (toll-free)

Europe

00:00 GMT

 

 

and Other

 

 

or

Regions

 

 

 

 

10:30 to

German-

+1-905-882-5549 (International

 

19:00 GMT

French

and/or local toll charges to

 

 

 

Canada will apply)

 

12:00 to

Spanish-

 

 

20:30 GMT

Portuguese

 

 

 

 

 

Telephone

7:00AM to

Spanish,

+0800-333-5277(Argentina)

Latin

3:30 PM EST

Portuguese

 

America /

 

 

+0800-891-9068 (Brazil)

South

 

 

 

America

 

 

+001800-514-3276 (Mexico)

 

 

 

 

7:00AM to

English

other:

 

7:00PM EST

 

+1-905-882-3277 (International

 

 

 

and/or local toll charges to

 

 

 

Canada will apply)

 

 

 

 

ATI Customer Care will work to resolve your issue and help you to get your ATI product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the ATI product, whether your product contains a defect, and whether your product is under warranty.

•ATI Customer Care is unable to assist with refunds, returns, or exchange specific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns or exchange.

•ATI is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget.

•ATI Customer Care reserves the right to limit support options for products that are not registered or are at End of Life.