Atlona AT-H2H-44M user manual Updating firmware, Resetting to factory settings

Models: AT-H2H-44M

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Updating and Resetting

Updating firmware

At times there will be new firmware to update, fix, or change functionality of products. Atlona has made this as easy as possible for updating on the job by simply downloading from Atlona.com and uploading the file onto the matrix.

Needs:

Verify the current firmware version (See page 11)

RS-232 9 Pin to 9 Pin cable.

PC (not compatible with MAC)

OS that supports USB mass storage devices

USB A to USB B cable (i.e. AT11008)

To view the current firmware use RS-232 command “Version”.

Preparing the Matrix:

Unplug the power cable.

Hold the Cancel button while plugging the power back in.

Connect the USB B to USB A cable into the Matrix and the Computer.

Updating the Matrix:

The computer should auto detect the connection, if it does not, open the USB device from “my computer”.

Click open in a new folder. (if auto run detects connection)

Delete the file in the folder. (there should be only one file, if more delete all files)

Copy and Paste the new firmware file into the USB folder.

Unhook the Matrix from the computer.

Unplug the power cable from the AT-H2H-44M

Plug the power back in and start the matrix normally. Your update should be complete

If you wish to verify the new firmware, use the RS-232 command “Version” or front panel.

Resetting to factory settings

Atlona understands that settings sometimes get mixed up and at times its just easier to set things back to factory settings. To make things easier a simple one step reset was created.

To reset the matrix, hold down the buttons 1 and 4 while powering on. If done correctly the ma- trix will be back to factory settings when it turns on.

home screen

AT-H2H-44M Select Input Number

--->

Power LED should turn RED to indicate the Matrix

--->is in standby mode/off. Unplugging then plugging --->back in can also set the Matrix into standby.

Press and hold simultaneously,

 

 

 

 

 

 

keep holding through the next step

 

Press once

 

Once this screen

 

 

 

 

 

 

 

 

 

 

 

 

shows up, release the

 

 

 

---

 

 

 

--->

 

 

--->

AT-H2H-44M

 

 

 

 

 

 

 

 

1 & 4 buttons. The

 

 

 

 

 

 

 

 

Setting Factory Default

 

 

 

 

 

 

 

 

 

 

 

 

H2H will reset itself.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

atlona.com

 

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Toll free: 1-877-536-3976

 

 

Local: 1-408-962-0515

 

 

 

 

 

 

 

 

 

 

 

 

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Atlona AT-H2H-44M user manual Updating firmware, Resetting to factory settings