Audiovox D1710 user manual 1Troubleshooting, Symptom Common Remedy

4-1Troubleshooting

Before requesting service for the player, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

SYMPTOM (COMMON)	REMEDY
No power.	· Insert the power plug securely into the power outlet.
	· Check if the ON/OFF button on the right of the player is set to ON position.
	· Check for power at the AC outlet by plugging in another appliance for a test.
The player does not start playback	· Condensation due high humidity has formed: wait about 1 to 2 hours to allow the
when PLAY is pressed.	player to dry out.
	· This player cannot play discs other than DVDs, audio CDs and CDR with recorded
	JPEG files.
	· Check if the disc is defective by trying another disc.
	· Check the region (local) code.
The player starts playback but stops	· The disc may be dirty and may require cleaning.
immediately.	· Ensure that the disc is loaded with the label side up.
No picture.	· Ensure that the equipment is connected properly.
	· Ensure that the input setting for the TV is “Video”.
	· Check if external equipment is on.
	· Select the same channel and source on the TV as on the player.
	· Check if the LCD is on.
No sound.	· Ensure that the equipment is connected properly.
	· If using a HiFi amplifier, try another sound source.
	· Check the Audio Output Setting menu to make sure that Analog Output is selected.
	· Check the Volume Adjustment.
Distorted sound.	· Ensure that the input settings for the TV and stereo system are proper.
	· No sound is heard during still picture (pause).
No audio at Digital Output.	· Check the digital connections.
	· Check the settings menu to make sure that the digital output is set to on.
	· Check if the audio format of the selected audio language matches your receiver
	capabilities.
Distorted picture.	· Check the disc for fingerprints and clean it with a soft cloth, wiping it from center
	to edge.
	· Sometimes a small amount of picture distortion may appear on multi-layer discs. This
	is not a malfunction.
Completely distorted picture or no color	· The disc format is not matching the TV-set used (PAL/NTSC).
in picture.
Picture is distorted during rapid	· The picture will be somewhat distorted at times: this is normal.
advance or rapid reverse.
No rapid advance (or rapid reverse)	· Some discs may have sections which prohibit rapid advance (or rapid reverse).
playback.
No 4:3 (16:9) picture.	· Choose the correct setup “TV DISPLAY” item which matches the TV set used.
Picture is distorted during rapid	· The picture will be somewhat distorted at times: this is normal.
advance or rapid reverse.
Remote control does not function	· Check the batteries are installed with the correct polarities (+ and –).
	· The batteries are dicharged: replace them with new ones.
	· Point the remote control unit at the remote control signal sensor and try again.
	· Operate the remote control unit at a distance but no more than 7 meters from the
	remote control signal sensor.
	· Remove the obstacles between the remote control unit and remote control signal sensor.
No key operation (by the DVD player	· Turn the unit off and then back to on. Alternatively, turn off the unit, disconnect the
AC power and/or the remote control) is	cord and then re-connect it. (The player may not be operating properly due to
effective.	lightning, static electricity or some other external factor.)
PLAY does not start playback even	· This may be a result of the parental lock function that has been set.
when title is selected.	Confirm the “PARENTAL” setup.
Audio soundtrack and/or subtitle	· If the audio soundtrack and/or subtitle language does not exist on the disc, the
language is not the one selected	language selected at the initial settings will not be seen/heard.
at the initial settings.
No subtitles.	· Subtitles appear only with discs that contain them.
	· Subtitles are not enabled. Press SUBTITLE to display the subtitles.
Alternative audio soundtrack	· An alternative language can not be selected may result of no more than one language
(or subtitle) languages cannot be selected.	available.
Angle cannot change.	· This function depends on software availability. Even if a disc has a number of angles
	recorded, these angles may be recorded for specific scenes only.

Chapter 4

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