12 | 12. Troubleshooting |
Whenever there is a problem with your DVD Player, | |
please check the following table before sending the DVD | |
Player for service. | |
If you are unable to solve the problems using this | |
table, contact your dealer for service. |
Problems
No power
Cover unable to close
Unable to play
Blurred screen with mosaique No sound
No picture
Remote Control Failure
Unable to playback a selected program
Sound or subtitle and initial setup
Not the selected OSD language Unable to change sound/subtitle Front panel control failure
Causes
Bad power source
Disc placed incorrectly
Power is OFF
No disc inside
Disc placed
Dirty disc
Disc deformed Condensation on DVD Player
Poor disc quality Playback speed changed Bad contact on audio cable TV volume is too low Audio output setup error Video cable not connected
Video component input setup error Signal IN/OUT setup error
No battery in remote control Battery is discharged
Remote control does not aimed the sensor of the DVD Player
Classified by Parental level
A selected language is not included in the disc
Screen language setup error Disc contains only one language Hold switch is in the locked position
Troubleshooting
Check power cord and power source Replace the disc properly
Turn the power ON
Insert a disc
Put the disc in the correct position Clean the disc
Replace the disc
Turn the power ON and wait
Replace the disc
Push Play to resume normal playback Check the audio cable
Adjust the TV volume
Check audio output settings
Check video cable
Check video component input setup Check IN/OUT switch position Install new battery
Replace new battery
Aim remote control at the sensor of the DVD Player
Check level password or reset the parental level
Select other language with sound/subtitle keys
Check the OSD language setting in the system setup Check disc contents
Move the hold switch to the unlocked position
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