GE GFE28HGHBB Troubleshooting Tips cont, Before you call for service…, Problem, Possible Causes

Before you call for service…		GEAppliances.com
	Troubleshooting Tips (cont)

Problem	Possible Causes		What to Do
No water or ice cube production*	Supply line or shutoff valve is clogge		Call a plumber
	Water filter is clogged		Replace filter cartridge or remove filter and
			install bypass plug
	Filter cartridge not properly installed		Remove and reinstall filter cartridge,
			being certain that it locks in place.
	Ice maker is turned off		Check that the ice maker is turned on. See
			About the Automatic Ice Maker.
Water is leaking from dispenser*	Air may be present in the water line		Dispense water for at least 5 minutes to
	system, causing water to drip after		remove air from system
	being dispensed
Photos not found*	Photos not in root directory of USB		Make sure the photos are in the root direc-
			tory in your USB
	Photos not in JPEG format		Photos must be in JPEG format
	Camera/PC used with USB cord		Must use a USB drive
AUTO FILL under fill/no fill*	Not all containers work with		Try different container
	AUTO FILL
	•	Container not found	See pg. 11
	•	Unstable container
	•	Misaligned container
AUTO FILL overfills*	Not all containers work with		Try different container
	AUTO FILL
PRECISE FILL will not fill container*	Normal, PRECISE FILL requires use of		For a specific amount of water, select PRE-
	dispenser paddle		CISE FILL to dispense water
Freezer cooling, fresh food not cooling	Normal, when refrigerator first		Wait 24 hours for temperature in both
	plugged in or after extended power		compartments to reach selected
	outage		temperatures.
Ice dispenser opens after closing	Normal		The ice dispenser door may open after
freezer drawer *			closing freezer door to allow access

*Select Models Only

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