customer support
30
Troubleshooting
XpressEZ is designed and built to provide you with
1.Attach all connections firmly and securely.
2.Make sure the cigarette lighter/auxiliary power socket is clean and free of corrosion.
3.If you have installed XpressEZ in a vehicle and the XpressEZ does not power on, check the 12V adapter fuse by unscrewing the ribbed end of the cigarette lighter adapter. If required, replace with a
If you see this on the display: | You should: |
No Signal | Something is blocking the XM signal. Move your XM antenna away |
| from the obstructed area (e.g., an underground garage). Make sure |
| the XM antenna is mounted outside of the vehicle. |
Antenna | Be sure that the antenna cable is fully inserted on the connector. |
| Make sure the cable is not bent or broken. Turn XpressEZ off, then |
| on, to reset this message. |
|
|
Off Air | The channel you’ve selected is not currently broadcasting. |
| Tune to another channel. |
Loading | Your XpressEZ is acquiring audio or program information from the |
| XM signal. This message should disappear in a few seconds in |
| good signal conditions. |
Updating | XM is updating your XpressEZ with the latest encryption code. |
| Simply wait a few seconds until the update is done. – OR – You may |
| be attempting to tune to a channel that is blocked or unavailable. |
No program information, such as artist name, song title, or channel | |
| exists. |
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