If this happens: | You should: |
XpressEZ shuts off unexpectedly. | Check whether you have your “Auto Off “function turned on. |
| Check to be sure all of the cables are connected properly. |
You do not receive all the XM channels you | Your XpressEZ may not be activated. Contact XM Satellite Radio. |
have subscribed to. | See Page 19. |
No audio. | Check all connections between your XpressEZ and your stereo |
| system. |
No song title or artist name is displayed. | Nothing is wrong with your XpressEZ. That information may be in |
| the process of being updated. Some channels, such as news and |
| sports, may not have such information. |
No audio when listening to XpressEZ through | Check that your XpressEZ and your radio are tuned to the same FM |
an FM radio. | frequency. |
Audio fades or has static when listening. | You might be hearing interference from another FM station. First |
| check all cables for a proper connection on your XpressEZ car |
| cradle. If the problem persists, set your XpressEZ and your radio to |
| a different FM frequency. |
Audio sounds too soft. | Raise the FM audio level until the sound quality improves. |
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XM Instant Traffic and Weather channels | Nothing is wrong with your XpressEZ. These channels use a |
sound different than other channels. | different audio technology than the other XM channels. |
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31 customer support
