PROBLEMS WITH YOUR FREEZER
You can solve many common freezer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM |
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| POSSIBLE CAUSE |
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Freezer does not operate. |
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| Not plugged in. |
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| The circuit breaker tripped or a blown fuse. | ||||
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| The freezer temperature control is set at "0/OFF". | ||||
Compressor turns on and off frequently. |
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| The room temperature is hotter than normal. | ||||
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| A large amount of food has been added to the | ||||
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| freezer. |
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| The door is open too often. |
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| The door is not closed completely. |
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| The temperature control is not set correctly. | ||||
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| The door gasket does not seal properly. |
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| The freezer does not have the correct clearances. | ||||
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| The freezer has recently been disconnected for a | ||||
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| period of time. Four hours are required for the | ||||
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| freezer to cool down completely. |
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Temperature inside the freezer is too warm. |
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| Temperature control is set too warm. | Turn the | |||
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| control to a cooler setting and allow several hours | ||||
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| for the temperature to stabilize. |
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| Door is kept open too long or is opened too | ||||
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| frequently. Warm air enters the freezer every time | ||||
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| the door is opened. Open the door less often. | ||||
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| The door is not closed completely. |
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| The door gasket does not seal properly. |
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| A large amount of warm or hot food might have | ||||
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| been stored recently. Wait until the freezer has | ||||
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| had a chance to reach its selected temperature. | ||||
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| The freezer has recently been disconnected for a | ||||
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| period of time. Four hours are required for the | ||||
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| freezer to cool down completely. |
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Temperature inside the freezer is too cold. |
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| Temperature control is set too cold. | Turn the | |||
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| control to a warmer setting and allow several | ||||
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| hours for the temperature to stabilize. |
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| Fast Freeze switch is turned on. This causes | ||||
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| continuous running of the compressor and | ||||
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| bypasses the temperature control. |
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Temperature of external freezer surface is warm. |
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| The exterior freezer walls can be as much as 30οF | ||||
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| warmer than room temperature. This is normal | ||||
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| while the compressor works to transfer heat from | ||||
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| inside the freezer cabinet. |
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Popping or cracking sound when compressor |
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| Metal parts undergo expansion and contraction, | ||||
comes on. |
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| as in hot water pipes. This is normal. Sound will | ||||
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| level off or disappear as freezer continues to run. | ||||
Bubbling or gurgling sound, like water boiling. |
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| Refrigerant (used to cool freezer) is circulating | ||||
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| throughout the system. This is normal. |
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Vibrations. |
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| Check to assure that the freezer is | on a level |
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| surface. | uneven or weak. Freezer rocks on the | |||
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| Floor is | ||||
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| floor when it is moved slightly. Be sure floor can | |||||
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| adequately support freezer. Level the freezer by | |||||
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| putting wood or metal shims under part of the | |||||
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| freezer. |
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| The freezer is touching the wall. | ||||
| 12 |
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