PROBLEMS WITH YOUR INDUCTION HOTPLATE?

You can solve many common appliance problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

Surface units will not maintain a rolling boil or

You must use pans that are absolutely flat.

frying rate is not fast enough

Pan bottoms should closely match the

 

diameter of the surface unit selected.

Foods cook slowly

Improper cookware being used.

Surface units do not operate

You have blown a household fuse or tripped

 

a circuit breaker.

 

The surface units are not plugged in all the

 

way.

 

Improper cookware being used.

SERVICE FOR YOUR INDUCTION HOTPLATE

We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti appliances. With the purchase of your Avanti appliance, you can have the confidence that if you ever need additional information or assistance, the Avanti Products Customer Service team will be here for you. Just call us toll-free.

 

AVANTI PRODUCTS CUSTOMER SERVICES

Product Information

 

Whatever your questions are about our products,

800-323-5029

 

help is available.

Part Orders

 

You may order parts and accessories that will be

800-220-5570

 

delivered directly to your home by personal

 

 

check, money order, Master Card, or Visa.

In-Home Repair Service

 

An Avanti Products authorized service center will

800-220-5570

 

provide expert repair service, scheduled at a time

 

 

that is convenient for you. Our trained servicers

 

 

know your appliance inside and out.

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