Chapter 4: Handling calls
Use the procedures in this chapter to handle calls from your telephone. This includes
procedures such as answering a call, muting a call, and transferring a call.

Answering a call

When you receive an incoming call, the incoming call is usually selected automatically.
However, if you are already on a call or if you receive more than one incoming call at a time,
you may need to select the call you want to answer manually.
• If you are not on another call, do one of the following:
- Lift the handset.
- Press the call appearance button whose green LED flashes for the incoming call.
- Press the Speaker button to answer using the speakerphone.
• If you are on another call, press the call appearance button whose green LED flashes
for the incoming call.

Muting a call

If a call is on mute and you switch between the handset or speakerphone, the mute will be
turned off. When the Mute button light is on, the call is muted.
1. Press the Mute button during a call so that the other person cannot hear you.
2. Press the Mute button again to unmute the call.
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