Page 4 - Call Appearance Keys

The 5602 Telephone

Call Appearance Keys

The main call handling screen contains two keys set as 'call appearance' keys.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer the IP Office Key and Lamp Operation manual.

CAUTIONS:

1.Having two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.

2.Although your System Administrator can replace the Call Appearance Keys / with:

A Bridged Appearance

A Line Appearance

Call Coverage Appearance

System Features

This would severely restrict the use of features such as conference and transfer.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their default settings.

Call Appearance Key Icons

The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.

Incoming Call:

A symbol next to a call appearance key indicates an incoming call. Pressing the adjacent key answers the call and puts any other current call on hold.

Connected:

A symbol next to a call appearance key indicates that it is the currently connected call. The caller's telephone number (if available) is also shown.

On Hold:

Pressing the adjacent key puts the call on hold, a symbol next to a call appearance key indicate a call on hold and an H is also shown on the display.

Pressing the adjacent key takes the call off hold.

Page 4 - The 5602 Telephone

IP Office (R3.0) 5602 User’s Guide

Call Appearance Keys

40DHB0002UKFK – Issue 1 (7th February 2005)

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Avaya 40DHB0002UKFK manual Call Appearance Keys, Incoming Call, Connected, On Hold

40DHB0002UKFK specifications

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