5602 User
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call.
To put an existing call on hold:
1.Press 
Hold or the 
or 
Call Appearance button with the 
symbol against it. The symbol changes to 
; showing that the line is on hold.
2.Answer the second call by pressing the Call Appearance button with the 
symbol against it. The symbol changes to 
; showing that the line is connected.
To return to the held call:
1.If you have a call in progress, then first put that call on hold as above.
2.To retrieve a held call, simply press the Call Appearance button with the 
against it.
Notes:
1.After a 
hold icon changing for a few moments to 
and the phone ringing.
2.If the system feature AutoHold is on (consult your System Administrator) then you can hold an active call (
) by pressing the second call’s Call Appearance button (
). If AutoHold is off, then pressing the second call’s Call Appearance button (
) will drop the first call.
3.To transfer a held call see Transfer.
5602/4602 Phone User Guide | Page 8 |
IP Office | Issue 2b (20th July 2005) |
