The Telephone
Call Appearance Keys
The main call handling screen contains two buttons set as 'Call Appearance' keys.
For details of Bridged, Line and Call Coverage Appearance Keys
CAUTIONS:
1.Having two Call Appearance keys is very useful. When holding a call you can answer/make another call and then switch between calls or transfer or conference. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.
2.Although your System Administrator can replace the Call Appearance Keys 
/
with other functions, this would severely restrict the use of features such as conference and transfer. It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their default settings.
Call Appearance Key Icons
The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.
Incoming Call: 
•A 
symbol next to a call appearance key indicates an incoming call. Pressing the adjacent 
/
key answers the call and puts any other current call on hold.
Connected: 
•A 
symbol next to a call appearance key indicates that it is the currently connected call. The caller's telephone number (if available) is also shown.
On Hold: 
•Pressing 
Hold or the adjacent 
key puts the call on hold, a 
symbol next to a call appearance key indicate a call on hold and an H is also shown on the display.
•Pressing the adjacent 
key takes the call off hold.
5402/2402 Phone User Guide | Page 5 |
IP Office | Issue 2d (10th October 2005) |
