T R O U B L E S H O O T I N G |
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5 |
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| Problem | Action |
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Indicator light is off | Check the power connections |
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when the printer is | from the power supply to the |
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turned on. | printer and wall outlet. | See |
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| "Connecting the Printer’s Power |
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| Supply” in Chapter 1 for more |
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| information. |
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Indicator light is | Check the cable connections |
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GREEN, but the | from the keypad to the printer. |
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printer will not print. | See “Connecting the |
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| Communication Cable” in |
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| Chapter 2 for more information. |
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| Make sure the labels are loaded |
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| correctly and that they are the |
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| Paxar/Monarch labels |
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| recommended for this |
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| application. See “Loading |
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| Labels” in Chapter 1 for more |
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| information. |
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| Clean the printhead. See |
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| "Cleaning the Printhead" in |
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| Chapter 4 for more information. |
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| Make sure the cover is closed. |
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Indicator light is RED. | Out of labels or the cover is |
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| open. |
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| Load labels. See "Loading |
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| Labels” in Chapter 1 for more |
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| information. |
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| Make sure the cover is closed |
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| until it latches, then press the |
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| FEED button. |
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Troubleshooting