AXIS 216FD/FD-V - Troubleshooting 51

Poor rendering of MPEG-4 images

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.

 

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can usu-

 

ally be downloaded from the manufacturer's web site.

 

 

Color saturation is different in

Modify the settings for your graphics adapter. Please see the adapter's documentation for

MPEG-4 and Motion JPEG

more information.

 

 

Lower frame rate than expected

Reduce number of applications running on the client computer.

 

 

 

Limit the number of simultaneous viewers. This is done in System Options > Security >

 

Users.

 

 

 

Check with the system administrator that there is enough bandwidth available. See also

 

the online help.

 

 

 

Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to

 

Decode only I frames.

 

 

 

Lower the image resolution.

 

 

Why do I not get 30 frames per second?

See the section General performance considerations, on page 56.

 

 

Lost or poor images in pre-trigger

Make sure that Cyclic refresh under Setup > Video & Image > Advanced > MPEG-4

buffer (MPEG-4 video stream)

is disabled.

 

 

Image degeneration

Decrease the GOV length, see the online help for more information.

 

 

The Power indicator is not constantly lit

 

 

Faulty power supply

Check that you are using an AXIS PS-L power supply.

 

 

The Status and Network indicator LEDs

are flashing red rapidly

 

 

Hardware failure

Contact your Axis dealer.

 

 

The Status indicator LED is flashing red

and the camera is inaccessible

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

rupted or the firmware has otherwise

 

been damaged

 

 

 

No images displayed on web page

 

 

 

Problem with AMC.

To enable the updating of video images in Microsoft Internet Explorer, set your browser to

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

 

installed on your workstation.

 

 

Installation of additional ActiveX

Configure your camera to use a Java applet for updating the video images under

component restricted or prohibited

Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for

 

more information.

 

 

Video/Image problems, general

 

 

 

Image too dark or too light

Check the video image settings. See the online help on Video and Image Settings.

 

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try low-

 

ering the frame rate or the upload period.

 

 

Slow image update

Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,

 

etc, will reduce the performance of the camera.

 

 

Poor performance

Poor performance may be caused by e.g. heavy network traffic, multiple users accessing

 

the unit, low performance clients, use of features such as Motion Detection, Event han-

 

dling, Image rotation other than 180 degrees.

 

 

Poor quality snapshot images

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

workstation

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

 

 

Browser freezes

 

 

 

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Axis Communications 216FD/FD-V Users, Decode only I frames, Power indicator is not constantly lit, Camera is inaccessible

216FD/FD-V specifications

Axis Communications has established itself as a leader in network video solutions, and the Axis 216FD/FD-V series is a prime example of their commitment to innovation and quality. This series of fixed dome network cameras blends advanced technology with a robust design, making it suitable for a variety of surveillance needs.

One of the standout features of the Axis 216FD/FD-V cameras is their impressive image quality. Equipped with a 1/2.8” progressive scan RGB CMOS sensor, these cameras deliver high-definition video at a resolution of up to 1080p. This ensures that every detail is captured, whether in broad daylight or in low-light conditions, thanks to the cameras' exceptional low-light performance. The ability to produce clear images in diverse lighting situations makes them ideal for installation in various environments such as retail spaces, transportation hubs, and public venues.

In addition to high-definition video, the Axis 216FD/FD-V series also offers advanced video analytics, which can help users gain deeper insights into their surveillance data. Features like motion detection and tampering alarm capabilities enhance security by alerting users to any suspicious activity. Moreover, the built-in Axis Zipstream technology reduces bandwidth and storage requirements without compromising image quality, making it an efficient choice for businesses looking to minimize costs.

The design of the Axis 216FD/FD-V cameras is another highlight. Featuring a discreet, compact dome form factor, they can be seamlessly integrated into various environments. Their vandal-resistant casing maximizes durability, ensuring reliable operation even in high-risk areas. The cameras are also IP66-rated, providing protection against dust and harsh weather conditions, an essential characteristic for outdoor surveillance.

Installation and integration are made easy with the Axis 216FD/FD-V series. The cameras support Power over Ethernet (PoE), allowing for simpler connectivity and reducing the need for additional power cabling. Additionally, they are compatible with Axis Camera Management software, facilitating efficient management and configuration.

In summary, the Axis 216FD/FD-V series offers a compelling combination of features and technologies. With its high-definition image quality, intelligent video analytics, durable design, and easy installation, this series represents a versatile solution for modern surveillance needs, reaffirming Axis Communications’ status as a pioneer in the field of network video surveillance.