AXIS 216FD/FD-V - Troubleshooting 52

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

can sometimes freeze on a slow com-

 

puter

 

 

 

Problems uploading files

 

 

 

Limited space

There is only limited space available for the upload of your own files. Try deleting existing

 

files to free up space.

 

 

Motion Detection triggers unexpectedly

 

 

 

Changes in luminance

Motion detection is based upon changes in luminance in the image. This means that if

 

there are sudden changes in the lighting, motion detection may be triggered mistakenly.

 

Lower the sensitivity setting to avoid problems with luminance.

 

 

No audio

 

 

 

Incorrect setup

Check the sound card in the PC. Ensure that the mute button is not pressed and the volume

 

settings are correct.

 

 

No audio or

Check that the correct Audio Input source is selected under Setup > Audio > Source. Select

very poor audio quality

Microphone for the internal microphone or for a connected external microphone. Select

 

Line for a connected line in source.

 

 

Audio volume too low/high

 

 

 

Volume settings incorrect

The volume of the microphone is either too high or too low. Change the volume for the

 

microphone in the toolbar on the Live View page.

 

 

Poor audio quality

 

 

 

Too many users

Too many users/clients connected to the camera may affect the sound quality adversely.

 

Try limiting the number of clients allowed to connect under Basic Configuration > Users.

 

 

CPU overloaded

Reduce the number of listeners and viewers and decrease the image resolution and com-

 

pression.

 

 

Unsynchronized audio and video

It is recommended that the camera's time setting is synchronized with an NTP Server. This

 

is enabled under System Options > Date & Time.

 

 

Distorted audio

Check that the correct Audio Input source is selected under Setup > Audio > Source. Select

 

Microphone for the internal microphone or for a connected external microphone. Select

 

Line for a connected line in source.

 

 

Stuttering audio

Audio break-up (stuttering audio) can be reduced using the Buffer slider control on the

 

Live View page. A higher level will reduce audio break-up, but may introduce a noticeable

 

lag in audio transmission.

 

 

For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Axis Communications 216FD/FD-V Problems uploading files, No audio, Audio volume too low/high, Poor audio quality

216FD/FD-V specifications

Axis Communications has established itself as a leader in network video solutions, and the Axis 216FD/FD-V series is a prime example of their commitment to innovation and quality. This series of fixed dome network cameras blends advanced technology with a robust design, making it suitable for a variety of surveillance needs.

One of the standout features of the Axis 216FD/FD-V cameras is their impressive image quality. Equipped with a 1/2.8” progressive scan RGB CMOS sensor, these cameras deliver high-definition video at a resolution of up to 1080p. This ensures that every detail is captured, whether in broad daylight or in low-light conditions, thanks to the cameras' exceptional low-light performance. The ability to produce clear images in diverse lighting situations makes them ideal for installation in various environments such as retail spaces, transportation hubs, and public venues.

In addition to high-definition video, the Axis 216FD/FD-V series also offers advanced video analytics, which can help users gain deeper insights into their surveillance data. Features like motion detection and tampering alarm capabilities enhance security by alerting users to any suspicious activity. Moreover, the built-in Axis Zipstream technology reduces bandwidth and storage requirements without compromising image quality, making it an efficient choice for businesses looking to minimize costs.

The design of the Axis 216FD/FD-V cameras is another highlight. Featuring a discreet, compact dome form factor, they can be seamlessly integrated into various environments. Their vandal-resistant casing maximizes durability, ensuring reliable operation even in high-risk areas. The cameras are also IP66-rated, providing protection against dust and harsh weather conditions, an essential characteristic for outdoor surveillance.

Installation and integration are made easy with the Axis 216FD/FD-V series. The cameras support Power over Ethernet (PoE), allowing for simpler connectivity and reducing the need for additional power cabling. Additionally, they are compatible with Axis Camera Management software, facilitating efficient management and configuration.

In summary, the Axis 216FD/FD-V series offers a compelling combination of features and technologies. With its high-definition image quality, intelligent video analytics, durable design, and easy installation, this series represents a versatile solution for modern surveillance needs, reaffirming Axis Communications’ status as a pioneer in the field of network video surveillance.