AXIS Q6045 Mk II PTZ Dome Network Camera

Troubleshooting

No audio

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

 

Check that Enable audio support is selected under Setup > System Options > Security > Audio

 

Support.

 

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Poor audio quality

 

 

 

Stuttering

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Unsynchronized audio and

Synchronize the product’s date and time settings with an NTP server. Go to Setup > System

video using H.264

Options > Date & Time.

Distorted audio

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Feedback loops

Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

 

use half-duplex mode instead.

Storage and disk management problems

 

 

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other

 

read or write problems occur. To identify the source of the problem, check the System Log under

 

System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to

 

re-mount the storage device.

 

For information on how to set up a storage disruption alarm, see Events on page 41.

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

NOTICE

Formatting the card will remove all content, including all recordings, from the SD card.

Condensation in dome

Blurred image

Activate fan and heater to remove possible moisture from dome

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Axis Communications AXIS Q6045 Mk II PTZ No audio, Settings, Poor audio quality, Options Date & Time, Condensation in dome

AXIS Q6045 Mk II PTZ specifications

The Axis Communications AXIS Q6045 Mk II PTZ is a state-of-the-art outdoor PTZ (pan-tilt-zoom) network camera designed for flexible and effective surveillance in demanding environments. This camera is part of Axis’ rich portfolio of high-performance surveillance solutions, making it an ideal choice for a wide range of applications including city surveillance, traffic monitoring, and large facilities security.

One of the standout features of the AXIS Q6045 Mk II is its powerful 30x optical zoom capability. This allows users to capture detailed images even at considerable distances, making it particularly useful for monitoring expansive areas while maintaining image clarity. The camera’s 360-degree continuous pan movement and a tilt range of -20 to 90 degrees provide unmatched flexibility in monitoring dynamic environments.

Equipped with Axis’ advanced technology, the AXIS Q6045 Mk II includes Intelligent Video Analytics. This feature enhances the camera’s ability to automatically detect and respond to incidents, generating alerts for unusual activities. The camera is also designed with Lightfinder technology, which ensures high-quality color images in low-light conditions, further reinforcing its effectiveness in 24/7 monitoring scenarios.

In terms of outdoor performance, the AXIS Q6045 Mk II is built to withstand harsh weather conditions. With an IP66-rated enclosure, it is both dust-tight and protected against powerful water jets, ensuring reliable operation in challenging environments. Furthermore, its durable design includes a heater and fan, allowing for operation in extreme temperatures, keeping the camera functional even in severe weather.

Power over Ethernet (PoE) support simplifies installation by allowing power and data transmission through a single cable, heightening the camera’s flexibility in placement. Additionally, the camera supports H.264 and Motion JPEG compression formats, making it adaptable to various network bandwidth scenarios while providing excellent image quality.

Overall, the AXIS Q6045 Mk II PTZ camera is a robust solution that combines advanced technology, flexibility, and durability, enabling organizations to enhance their security and surveillance capabilities effectively. With its wide range of features, this camera stands out as an excellent choice for security professionals seeking reliable performance in varied operational conditions.