Axis Communications Q1602

AXIS Q1602 Network Camera

Troubleshooting

Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

Settings.

Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

use half-duplex mode instead.

Storage and disk management problems

Video cannot be recorded Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted Reformat the SD card and then click Mount.

Contents

Main About this document Liability Intellectual Property Rights Equipment Modications Trademark Acknowledgments Table of Contents H a r d w a r eO v e r v i e w .......................................... A c c e s s i n gt h eP r o d u c t ....................................... M e d i aS t r e a m s ............................................. S e t t i n gU pt h ePr o d u c t ...................................... Hardware Overview Connectors AXIS Q1602 Network Camera page 38 LED Indicators Status LED when using Focus Assistant Replacing the lens Technical Specications, on page 51 Access from a Browser Set the Root Password, on page 9 Access from the Internet NAT traversal (port mapping) for IPv4, on page 39 Set the Root Password Reset to Factory Default Settings, on page 45 TheLiveViewPage Controls on the Live View Page AXIS Media Control (AMC), on page 12 Stream Proles, on page 17 AXIS Media Control viewer toolbar Page How to Stream H.264 MJPEG AXIS Media Control (AMC) Alternative Methods of Accessing the Video Stream Accessing Audio Streams Setting Up the Product Setting Up the Product Basic Setup AXIS Q1602 Network Camera Video Stream Image Overlay, on page 18 H.264 Stream Proles Camera Settings Image Appearance White Balance Wide Dynamic Range Exposure Settings Privacy Mask Focus Audio Settings AMC Audio Controls, on page 10 Audio Modes AMC Audio Controls, on page10 Audio Clips Page Default Viewer for Browsers Viewer Settings AXIS Media Control (AMC), on page 12 User Dened Links Output Buttons Page Camera Tampering Events, on page 30 Setting Up an Action Rule, on page 31 Set Up Motion Detection Windows, on page 27 Motion Detection Set Up Motion Detection Windows Motion Detection Parameters Motion Detection Parameters Audio Detection Setting Up an Action Rule, on page 31 Applications Applications Page Setting Up an Action Rule page 27 page 42 Recipients Schedules Recurrences Recordi ngs Recordings page 33 Storage, on page 41 Recording List, on page 33 page 31 Page Security Users ONVIF IP Address Filter HTTPS Date & Time NTP Conguration, on page 38 DNS Conguration, on page 38 File Naming & Date/Time Formats Network Basic TCP/IP Settings Hardware Overview, on page 4 Advanced TCP/IP Settings page 35 SOCKS QoS (Quality of Service) SMTP (email) SNMP HTTPS, on page 35 Storage SD Card NOTICE Network Share Ports & Devices Connectors, on page 5 I/O Ports Port Status Maintenance Troubleshooting, on page 46 Upgrading the Firmware, on page 46 Support Support Overview Advanced Scripting NOTICE File Upload Plain Cong Reset to Factory Default Settings Hardware Overview, on page 4 Checking the Firmware Upgrading the Firmware Emergency Recovery Procedure Symptoms, Possible Causes and Remedial Actions Date & Time, on page 36 AXIS Media Control (AMC), on page 12 NAT traversal (port mapping) for IPv4, on page 39 Performance Considerations, on page 53 Technical Specications, on page 51 Emergency Recovery Procedure, on page 46 Internet Explorer only Overlay Image Settings Page Page Page Performance Considerations