Aztech Systems 56K Uninstalling Your Modem Driver, Verifying Your Modem, Technical Support

Models: 56K

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2.3Installing the Modem Driver - For Windows® 98 / 98 SE

6. Click Next to proceed installation with the specified driver.

7. Click Yes to continue if a Digital Signature Not Found window appears. This happens when

a newer driver is detected.

9. At the prompt for country setting, select the Com port that the modem is connected to and the country that you are currently in. Click OK.

10. Click Finish to complete the installation.

This completes the installation of the modem driver in Windows® 2000.

5. At the prompt for country setting, select the Com port that the modem is connected to and the country that you are currently in. Click OK.

6.Click Finish to complete the installation.

This completes the installation of the modem driver in Windows® ME.

For Windows® 95 installation steps, please refer to Windows® 95

Installation Guide located in the \Manuals folder on your Installation

9

CD.

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2.3Installing the Modem Driver - For Windows® 98 / 98 SE

1.Power on the modem. The power LED indicator lights up on the modem's front panel.

2.Power on your computer to start Windows. It will detect your newly-connected and an Add New Hardware Wizard will appear.

Place the Installation CD onto your CD-ROM drive and click Next.

3.Select Search for the best driver for your device and click Next.

4.Select Specify a location. Click Browse and navigate to '\win9x' folder on the Installation CD. Click Next.

5.Click Next to proceed installation with the specified driver.

6.At the prompt for country setting, select the Com port that the modem is connected to and the country that you are currently in. Click OK.

STEP 3: Verifying Your Modem

Carry out the following steps to verify if the driver for the modem has been installed successfully.

3.1For Windows® 98 / 98 SE / Windows® Me

i From your Windows desktop, right-click on My Computer icon and click Properties.

iiClick on the Device Manager tab.

iiiDouble-click on the Modem device. You should see the following Modem model listed. This means that your Modem driver is successfully installed.

If you see a yellow exclamation mark besides V92 Analog PnP Modem, it means that your driver is not installed successfully. Click on the device and click Remove. Click Refresh and install your driver again. (see STEP 2).

Windows 98

Windows Me

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7. When the installation is completed, click Finish.

3.2 For Windows® 2000 / Windows®

 

This completes the installation of the modem driver in Windows® 98.

 

 

XP

 

 

Windows 2000
Windows XP

i

Windows 2000: From your Windows desktop, right-

 

click on My Computer icon and click Properties.

 

Windows XP: Click Start. Right-click on My Computer

 

icon and click Properties.

ii

Click on the Hardware tab and click Device Manager.

iii

Double-click on the Modem device. You should see the

 

following Modem model listed. This means that your

 

Modem driver is successfully installed.

 

If you see a yellow exclamation mark besides V92

 

Analog PnP Modem, it means that your driver is not

 

installed successfully. Click on the device and click

 

Uninstall. Right click on the mouse and select Scan

 

for hardware changes and install your driver again.

2.4Installing the Modem Driver - For Windows® 2000

(see STEP 2).

Uninstalling Your Modem Driver

1. Power on the modem. The power LED indicator lights up on the modem's front panel.

2.Power on your computer to start Windows. It will detect your newly-connected modem and a Found

 

New Hardware Wizard window will appear. Click Next.

1.

From your Windows taskbar, click Start > Settings > Control Panel.

3.

Select Search for a suitable driver for my device (recommended) option and click Next.

2.

Select Add/Remove Programs. Double-click on V92 Analog PnP Modem to remove modem

4.

Select Specify a location option and then click Next.

 

driver.

5.Place the Installation CD into your CD-ROM drive.

Click Browse and navigate to to the '\Win2000' folder on the Installation CD. Click OK.

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Technical Support

 

Hotline

:

(65) 6741 7211 (Sales Enquiry)

 

 

 

(65) 6749 2062 (Technical Support)

 

Email

:

sales@aztech.com (Sales Enquiry)

 

 

 

support@aztech.com ( Technical Support)

 

Fax

:

(65) 6749 1198

 

Working Hours

:

Monday to Friday - 0900 to 1730

 

 

 

 

Saturday/Sunday/Public Holidays - Closed

 

Technical Support Considerations

 

Majority of enquiries can be resolved efficiently. However, there may be cases when it is beyond our

 

technical support to assist you. We may not be able to assist you in:

Hardware conflicts

 

 

We will try to discover them and make suggestions but we are unable to repair them over the telephone.

Software conflicts

 

 

Removal of other software and reinstalling our software may be the only solution.

O/S problem

 

 

 

 

If you encounter problems like fatal exception or illegal operation, kindly refer to your PC vendor.

Modifications made to your software

 

Our technical support officers are trained to support the software we provide as part of our service and

 

they are knowledgable about a wide range of other programs. However, we are unable to support

software that has been modified.

 

© Copyright, Dec 2003. All Rights Reserved.

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P/N: 040-511585-101 (Ref: EM3950)

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Aztech Systems 56K Uninstalling Your Modem Driver, Installing the Modem Driver - For Windows 98 / 98 SE, Technical Support