TROUBLESHOOTING

SOLID STATE HEAT PUMP CONTROL TROUBLESHOOTINGPROCEDURE

1.NOTE: A thorough understanding of the defrost cycle sequence is essential. Review that section earlier in this manual prior to troubleshooting the control. Turn on AC power supply to unit.

2.Turn thermostat blower switch to “fan on” – the indoor blower should start. (If it doesn’t, troubleshoot indoor unit and correct problem.)

3.Turn thermostat blower to “auto” position. Indoor blower should stop. NOTE: Many models have a 1-minute blower time delay on “off” command; wait for this to time-out.

4.Set system switch to “heat” or “cool”. Adjust thermostat to call for heat or cool. The indoor blower, compressor and outdoor fan should start.

NOTE: If there was no power to 24 volt transformer, the compressor and outdoor fan motor will not start for 5 minutes. This is because of the compressor short cycle protection.

 

 

TABLE 1

 

 

TROUBLESHOOTING

 

 

 

Symptom

Possible Causes

What & How to Check / Repair

 

 

 

Compressor will

Check for 24V from R to C

If 24V is not present at R, check wiring from board to transformer and check transformer input

not start (heating

on the heat pump control

and output voltage. If transformer has no 24V output, determine cause and replace

or cooling)

 

transformer.

 

 

 

 

Check for 24V from Y to C

If 24V is not present, check thermostat and thermostat wiring, outdoor thermostat (if equipped)

 

on low voltage terminal strip

phase monitor (if equipped, used on some 3-phase models). If 24V is present continue to

 

 

next step.

 

 

 

 

Check for 24V from C to

If 24V is present, check and/or replace compressor contactor. If 24V is not present, jump the

 

CC on heat pump control

speed up terminal for 10 seconds. If compressor does not start check for 24V from C to L1

 

 

on the heat pump control.

 

 

 

 

Compressor lock out

If 24V is not present at L1 of the heat pump control, check the high pressure switch and low

 

 

pressure bypass relay (if equipped) and all associated wiring and terminals. The safety circuit

 

 

is a closed circuit. If the high pressure switch or low pressure bypass relay are open, the

 

 

control will lock out the compressor. Replace defective component. Cycle power off and on to

 

 

reset lock out. Jump speed up terminals for 10 seconds to override 5-minute time delay.

 

 

 

 

Defective heat pump control

If 24V is present from C to Y, and C to L1 on the heat pump control, the time delay has been

 

 

overridden or expired and no 24V is present at CC, replace the heat pump control.

 

 

 

Fan outdoor motor

Heat pump control defective

Check across fan relay on heat pump control. (Com-NC)

does not run

 

Replace heat pump control.

(cooling or heating

 

 

Motor defective

Check for open or shorted motor winding. Replace motor.

except during

 

 

Motor capacitor defective

Check capacitor rating. Check for open or shorted capacitor. Replace capacitor.

defrost)

 

 

 

Reversing valve

Heat pump control defective

Check for 24V between RV-C and B-C.

does not energize

 

1. Check control circuit wiring.

(heating only)

 

2. Replace heat pump control

 

 

 

 

Reversing valve solenoid

Check for open or shorted coil.

 

coil defective

Replace solenoid coil.

 

 

 

Unit will not go

Temperature sensor or heat

Disconnect temperature sensor from board and jumper across "SPEEDUP" terminals and "SEN

into defrost

pump control defective

JMP" terminals. This should cause the unit to go through a defrost cycle within one minute.

(heating only)

 

1. If unit goes through defrost cycle, replace temperature sensor.

 

 

2. If unit does not go through defrost cycle, replace heat pump control.

 

 

 

Unit will not come

Temperature sensor or heat

Jumper across "SPEEDUP" terminal.

out of defrost

pump control defective.

This should cause the unit to come out of defrost within one minute.

(heating only)

 

1. If unit comes out of defrost cycle, replace temperature sensor.

 

 

2. If unit does not come out of defrost cycle, replace heat pump control.

 

 

 

Manual

2100-511

Page

19 of 27

Page 19
Image 19
Bard W60H1, W24H1, W18H1, W48H1, W36H1, W42H1, W30H1 Solid State Heat Pump Control Troubleshootingprocedure

W60H1, W18H1, W48H1, W30H1, W42H1 specifications

The Bard W24H1D, W24H1, W30H1D, W36H1, and W48H1D are advanced wall-mounted heating and cooling units that exemplify efficiency, performance, and adaptability. These models are particularly suited for residential and light commercial applications, providing excellent temperature control in a variety of settings.

One of the distinguishing features of these Bard units is their robust heat pump technology, which offers both heating and cooling capabilities. This dual-functionality enables users to regulate indoor climates effectively throughout different seasons. Bard's heat pumps are designed for high efficiency, helping to reduce energy consumption and lower utility bills while maintaining comfort.

The W24H1D and W24H1 models are suited for spaces requiring moderate heating and cooling, with their compact design allowing for easy installation in tight spaces. They provide a heating capacity of 24,000 BTU and are capable of delivering exceptional performance even in colder climates. The W30H1D, on the other hand, elevates this performance with a slightly higher output of 30,000 BTU, making it ideal for larger areas or environments with intensified temperature control needs.

For larger applications, the W36H1 and W48H1D models stand out with their impressive heating capacities of 36,000 BTU and 48,000 BTU, respectively. These units are engineered to tackle larger installations with ease, ensuring warmth during harsh winters and refreshing cool air in sweltering summers. The robust construction of these models also contributes to their durability and longevity, making them a cost-effective investment over time.

In addition to their heating and cooling capabilities, these Bard models come equipped with user-friendly interfaces, allowing for easy temperature adjustments. Many units include programmable thermostats that can be customized for different times of the day, enhancing convenience and energy management.

A standout characteristic of the Bard line is their quiet operation. Utilizing sound-dampening technology, these units are designed to minimize noise levels, making them suitable for residential settings where peace and tranquility are essential.

Moreover, Bard’s commitment to efficiency is evident in the design of these units. They adhere to strict energy efficiency guidelines, including the Energy Efficiency Ratio (EER) and Seasonal Energy Efficiency Ratio (SEER) ratings. This attention to energy efficiency not only benefits the environment but also assures users of lower operational costs.

In summary, the Bard W24H1D, W24H1, W30H1D, W36H1, and W48H1D models provide versatile, efficient heating and cooling solutions suitable for various applications. With their advanced technologies and user-friendly features, these units stand out in the HVAC market, offering reliability and comfort year-round.