Barracuda Networks ST310215A Preparing the Drive with Disk Manager or DiscWizard, Troubleshooting

Models: ST315310A ST340824A ST320414A ST310215A ST330620A

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 Preparing the Drive with Disk Manager or DiscWizard

Installing a Single Drive Preparing the Drive with Disk Manager or DiscWizard

Installing a Single Drive

If you are installing a single drive, we recommend using Disk Manager to automatically partition and format your drive. Disk Manager software is available at www.seagate.com. During the download, the Diskette Creator creates a bootable diskette. To run Disk Manager:

1.Insert your bootable Disk Manager diskette and follow the instruc- tions. Disk Manager will guide you through the installation process.

2.Boot your computer from the Windows Me, Windows 98 or Windows 95 startup diskette with the Windows CD loaded. At the prompt, type setup.

Installing a Slave Drive

If you are installing a second drive, or slave, to your system, use the DiscWizard software available at www.seagate.com.

Note. If you do not want to install your drive using either DiscWizard or Disk Manager, see “Standard Microsoft Installation” below to partition and format your drive.

Installing a Slave Drive Standard Microsoft Installation

!Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data.

Drive Partitioning

Partitioning divides the drive into sections or partitions that function as separate logical drives (labeled C,D,E, etc.). To partition your new drive: 1. Insert a bootable startup diskette and restart your computer.

2.Run fdisk and create a primary DOS partition.

3.Mark the partition as active to make the partition bootable.

Drive Formatting

!Caution. Use the correct drive letters to prevent formatting a drive that already contains data.

1.At the A: prompt, type format x: where x is the letter of your first new partition. Repeat the format process for all new partitions.

2.Proceed to “Loading the Operating System” below.

Loading the Operating System

Note. The operating system needs to be installed on the master drive only. It is not required when adding a second drive.

1.Boot your computer from your Windows Me, Windows 98 or Windows 95 startup diskette with the Windows CD loaded.

2.At the prompt, type setup and continue with the Windows setup.

 Standard Microsoft Installation Troubleshooting

If your drive is not working properly, follow these troubleshooting steps.

1.Does the drive spin up? A spinning drive produces a faint whine and clicking noise that begins when power is applied. If your drive does not spin, check that the power connector and interface cable are securely attached and the jumpers are installed correctly.

2.Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the autodetect option and enable it. If your drive has a problem, it may not be recognized by the system.

3.Does FDISK detect the drive? Run the FDISK program located on your Windows startup diskette. Type fdisk/status to verify that your hard drive is present.

4.Does Scandisk find the drive defect-free? Scandisk is a utility located on your Windows startup diskette that scans the drive for de- fects. If defects are detected, this may be an indication of a problem.

5.Why won’t the drive format to full capacity? Verify that your BIOS has autodetect and LBA mode enabled. Otherwise you may need to use Disk Manager to achieve the full capacity of your drive. Down load the latest version from www.seagate.com or find it on your CD.

6.The computer hangs on startup. Verify that your system is ATA/100 compatible with the UDMA mode setting. Some legacy BIOS cause hangs on startup or other problems if not ATA/100 compatible.

For more information, see the earlier section on the Ultra ATA/100 requirements. In addition, some legacy BIOS may cause a hang due to the large drive capacity. Consider using the alternate capacity jumper if it is available on your drive model.

Use the alternate capacity jumper if your computer does not support higher capacity drives. The jumper will limit the 40-Gbyte drive capacity to 32 Gbytes.

Note. If these steps do not solve the problem, contact your dealer or visit www.seagate.com to download SeaTools disc diagnostics software and more troubleshooting advice.

Drive Partitioning Seagate Support Services

Internet

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to: DiscSupport@Seagate.com.

Technical Support

If you need further help installing your drive, first consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional help, you can talk to a Seagate technical support specialist. Before calling, note your system configuration and drive model number.

Africa

+31-20-316-7222

Norway

800-113 91

Australia

1800-14-7201

Poland

00 800-311 12 38

Austria

0 800-20 12 90

Spain

900-98 31 24

Belgium

0 800-74 876

Sweden

0 207 90 073

Denmark

80 88 12 66

Switzerland

0 800-83 84 11

France

0 800-90 90 52

Singapore

800-1101-150

Germany

0 800-182 6831

Taiwan

+886-2-2514-2237

Hong Kong

800-90-0474

Thailand

001-800-11-0032165

Indonesia

001-803-1-003-2165

Turkey

00 800-31 92 91 40

Ireland

1 800-55 21 22

United Kingdom

0 800-783 5177

Italy

800-790695

USA/Canada/

1-800-SEAGATE or

Malaysia

1-800-80-2335

Latin America

+1-405-936-1234

Middle East

+31-20-316-7222

Other European

 

Netherlands

0 800-732 4283

Countries

+ 31-20-316-7222

New Zealand

0800-443988

 

 

Warranty To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our Web site at www.seagate.com for more information.

RMA (Return Merchandise Authorization) Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers comprehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current InternationalTrade Regulations.

Shipping Your Drive

Caution. Back up the data on your drive before shipping it. Seagate assumes no responsibility for data lost during shipping or drive repair. Shipping a drive in an unapproved container voids the warranty. Pack the drive with foam rubber only. Do not use peanuts, bubble wrap or newspapers.

Keep your original box and packing materials for storing or shipping your drive. To preserve the warranty status of your drive, any product returned to Seagate must be properly packaged in the original box or a Seagate-approved container to prevent physical and electrical damage while in transit.

Electromagnetic Compliance for the European Union This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/336/ EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system component, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.). Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist.

2.Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen.

3.Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen.

5.Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC

950VDE 0805/05.90 entspreche.

© 2000 Seagate Technology LLC. All rights reserved.

Publication Number: 21200270-001, Rev. A, November 2000

Seagate, Seagate Technology, the Seagate logo, Barracuda, DiscWizard, SeaShell and SeaShield are either registered trademarks or trademarks of Seagate Technology LLC. Other product names are resgistered trademarks or trademarks of their owners.

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Barracuda Networks ST310215A manual Preparing the Drive with Disk Manager or DiscWizard, Standard Microsoft Installation