Solving Problems…
If you see the letter “E” followed by a number, or if your Meter beeps twice, an error has occurred. The following chart gives you a list of possible errors and describes what they mean.
What You See | What it Means | What You Should Do | ||||
|
|
|
|
|
|
|
|
|
|
|
| Low battery | Replace the batteries as soon as |
|
|
|
|
|
| possible. |
|
|
|
|
|
|
|
E 1 | Temperature out | Test only when the Meter tempera- | ||||
|
|
|
|
| of range | ture is between 50°F and 104°F |
|
|
|
|
|
| (10°C and 40°C). |
E 2 |
|
|
| Test Strip underfill | Remove the Test Strip and repeat the | |
| ||||||
|
|
|
|
|
| test with a new Test Strip. |
|
|
|
|
|
|
|
E 3 | Used Test Strip | Replace Test Strip with a new, unused | ||||
|
|
|
|
|
| Test Strip. Wait until you see the |
|
|
|
|
|
| |
|
|
|
|
|
| flashing blood drop before you add |
|
|
|
|
|
| blood sample. |
E 4 |
|
| Test Strip not | Remove the Test Strip and insert it | ||
|
|
|
|
| inserted correctly | properly. (See pg. 4.) |
|
|
|
|
| ||
E 5 and above | All other errors | When you see the letter E followed | ||||
|
|
|
|
|
| by a number that is not listed here, |
|
|
|
|
|
| remove Test Strip and retest with a |
|
|
|
|
|
| new Test Strip. If you continue to |
|
|
|
|
|
| experience difficulty, call the Bayer |
|
|
|
|
|
| Diabetes Helpline |
The display | • Meter will turn off | • Insert new Test Strip to test, press | ||||
goes blank | after 3 minutes of | the M Button. | ||||
when the | inactivity. This fea- |
| ||||
meter is | ture prolongs your |
| ||||
turned on. | battery life OR | OR | ||||
|
|
|
|
| • The battery may | • Replace the batteries if needed. |
|
|
|
|
| need to be replaced |
|
LO | Test result is below | Repeat test. If LO appears again, | ||||
|
|
|
|
| 0.6 mmol/L (10 mg/dL) | contact your healthcare |
|
|
|
|
|
| professional (HCP) immediately. |
|
|
|
|
|
| CAUTION: Glucose levels below |
|
|
|
|
|
| 2.8 mmol/L (50 mg/dL) may indicate a |
|
|
|
|
|
| potentially serious medical condition. |
|
|
|
|
|
|
|
20