Service

We recommend that if at all possible, a BBE 362XL which requires service be sent to our facility in Huntington Beach, California. We request that a “RETURN AUTHORIZATION” be issued by the dealer from whom you purchased the unit. If this is not possible, call BBE Sound, Inc. directly at (714) 897-6766, extension 116 to obtain a “RETURN AUTHORIZATION”. Include a copy of the bill of sale with the unit when it is shipped to BBE Sound, Inc. so that the service can be expedited.

As the repair turnaround time is minimal, we request that the unit be sent to BBE Sound, Inc. We also need to add reliability data to our files so that future revision may be undertaken, if necessary, to improve the product. If unit has

been purchased outside the US, please contact your national distributor.

Warranty

Warranty registration of the unit to BBE Sound, Inc. is not necessary. It is strongly recommended that you retain a copy of the bill of sale for future reference.

IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR OTHER MEANS OF PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY SERVICE IS REQUESTED.

The BBE 362XL is warranted against defects in material and workmanship for a period of five (5) years from date of purchase from BBE Sound Inc. or from an authorized dealer. During this period, we will repair units free of charge providing that they are shipped prepaid to BBE Sound, Inc., 5381 Production Drive, Huntington Beach, CA 92649. We will pay return UPS shipping charges within the USA. All charges related to non-UPS shipping, including customs clearance, will be billed. The warranty will be honored for the longer of either 90 days from the date of any service or the remainder of the original 5 Year factory warranty.

This warranty will be consider null and void by BBE Sound, Inc. if any of the following is found:

1.The equipment has been physically damaged.

2.The equipment shows signs of abuse.

3.The equipment has been electrically damaged by improper connection or attempted repair by the customer or a third party.

4.The equipment has been modified without authorization.

5.The bill of sales indicates that the purchase date of the equipment is not within the warranty period. All non-warranty repairs are warranted for a period of 90 days from the date of service.

BBE Sound, Inc. is NOT LIABLE FOR CONSEQUENTIAL DAMAGES. Should the unit fail to operate for any reason, our sole obligation is to repair it as described above. DO NOT RETURN ANY PRODUCT TO THE ABOVE ADDRESS

WITHOUT INSTRUCTIONS AND AUTHORIZATION ISSUED BY THE ABOVE LOCATION.

Maintenance

Maintenance of the BBE 362XL is limited to proper cleaning of the unit with mild household cleaner such as Formula 409™ or Windex™. The chassis and cover are steel finished with a durable polyurethane paint, while the front panel is an anodized aluminum extrusion.

There are no user replaceable parts and the unit should not be opened for any reason unless you are a qualified technician. Calibration should be performed if parts are replaced or if a performance check-out indicates a problem with calibration. Long term use has shown that over the life of this unit there is little or no drift of the components in the BBE 362XL which would cause a change in calibration. A very conservative design philosophy has resulted in a piece of equipment which runs very cool and should give years of trouble-free service.

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BBE 362XL manual Service, Warranty, Maintenance
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362XL specifications

The BBE 362XL is a highly regarded professional audio processor that caters to musicians, sound engineers, and audiophiles who seek to enhance their audio experience. This device is part of BBE's lineage of audio enhancement tools, renowned for their ability to bring clarity and depth to sound. The 362XL combines several advanced technologies and features that enable users to achieve outstanding audio quality.

One of the standout features of the BBE 362XL is its proprietary Sonic Maximizer technology. This technology operates on a simple principle: it increases the presence and definition of audio signals by enhancing harmonic content. By separating the low and high frequencies, it applies a sophisticated processing algorithm that ensures clarity without sacrificing the warmth of the sound. The result is a fuller, more vibrant audio profile that can make vocals shine and instruments resonate.

Additionally, the BBE 362XL includes a two-band EQ with separate controls for high and low frequencies. This feature allows for precise tonal adjustments, letting users customize the sound to their specific preferences or requirements. Whether in a studio setting or live performance, the EQ capabilities of the 362XL enable sound engineers to tailor their mix with confidence.

Another characteristic that enhances the usability of the BBE 362XL is its robust construction. The device is designed with durability in mind, making it well-suited for both studio environments and touring applications. The chassis is made from heavy-duty metal, ensuring it can withstand the rigors of regular use without compromising performance.

In terms of connectivity, the BBE 362XL offers a variety of input and output options, accommodating both balanced and unbalanced signals. This flexibility allows it to be seamlessly integrated into various audio setups, whether that involves live sound reinforcement or studio recording.

Overall, the BBE 362XL stands out as an essential tool for anyone looking to elevate their sound quality. With its combination of Sonic Maximizer technology, user-friendly EQ, durable design, and flexible connectivity, the BBE 362XL is equipped to meet the demands of professional audio applications while providing an exceptional listening experience. Whether in a practice space or a live venue, it empowers users to shape and enhance their sound to perfection.
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