3Placing a Call on Hold To put a call on hold - While on a call -

∙Press the HOLD key

∙The LED of the HOLD key will light

∙Internal dial tone will be heard. The display clears.

The call has been put on exclusive hold; it can only be retrieved from the extension that held it.

Held calls can be retrieved by -

∙Pressing the HOLD key To toggle between held calls –

If there is more than one held call, pressing the Hold key retrieves the first call held. To replace the first call in hold and return to the second call, press the HOLD key twice. This operation can be repeated to toggle between the calls

Abandoning a call in Hold

If the telephone returns to idle when there is a call on hold, the held call will ring back to the extension.

4

Transferring a Call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To transfer a call -

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

8

∙

Press the Hold key to place the existing call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on hold

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙ Dial the extension or the external number to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

receive the transferred call, e.g. extension 18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

x

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1

8

 

 

 

 

 

 

 

 

 

For an Unannounced internal transfer -

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙

Upon hearing internal ringing tone, replace

 

C

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T

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f

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r

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d

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

handset

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙ The held call will start ringing extension 18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C

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l l

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f e r r

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For an Announced internal or external transfer -

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙ Wait for the called party to answer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙

Announce the transfer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

∙

Replace handset

5

Parking a Call

 

∙

The held call is now transferred

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A call can be parked and retrieved later at any extension.

Ca l l Pa r k e d

To retrieve a Parked call

To park the current call -

∙Dial *74

The call is now parked and can be retrieved from any other telephone connected to the system.

To retrieve the call from any telephone on the system, (e.g. analogue/S- Bus/Operafone), dial *75 followed by the number of the extension that parked the call.

Doc Ref: DM-868 Rev: 1

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Belgacom 310 manual Placing a Call on Hold To put a call on hold While on a call, L l P a r k e d To retrieve a Parked call
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310 specifications

Belgacom 310 is a sophisticated telecommunications solution designed to cater to the needs of both businesses and individual users in Belgium. As an offering from Belgacom, the country's leading telecommunications provider, the 310 serves a crucial role in enhancing connectivity, ensuring efficient communication, and delivering high-quality services across various sectors.

One of the main features of Belgacom 310 is its versatility. It provides a range of services, including voice, internet, and data solutions, making it suitable for a diverse clientele. The service is particularly beneficial for small to medium-sized enterprises that require reliable connectivity to support their operations. Moreover, Belgacom 310 integrates seamlessly with existing infrastructure, allowing organizations to leverage their current resources while upgrading to cutting-edge technology.

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Another significant characteristic of Belgacom 310 is its commitment to customer satisfaction. The provider offers tailored solutions to meet the specific needs of its clients, ensuring that they receive the right level of service for their requirements. This customer-centric approach is complemented by a comprehensive support system that includes technical assistance and account management, providing users with peace of mind and allowing them to focus on their core activities.

Additionally, Belgacom 310 is designed with security in mind. With the increasing threat of cyber-attacks, the provider incorporates advanced security measures to protect users' data and privacy. This emphasis on security, along with compliance with stringent regulatory requirements, makes Belgacom 310 a reliable choice for organizations that prioritize the safety of their communications.

In conclusion, Belgacom 310 stands out as a versatile, technologically advanced, and customer-focused telecommunications solution. With its robust features, commitment to security, and tailored services, it serves as an essential tool for enhancing communication and connectivity in Belgium's dynamic landscape. Whether for businesses looking to improve their operational efficiency or individuals seeking reliable services, Belgacom 310 has positioned itself as a trusted partner in the telecommunications realm.
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