D I G I T A L T E C H N I C A L S U P P O R T

O L Y M P U S I M A G I N G A M E R I C A I N C . ( 8 8 8 ) 5 5 3 - 4 4 4 8

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Troubleshooting

Why does the ISO value displayed in the viewfinder blink when it is set to ISO 2000 or higher?

At high ISOs such as 800 and 1600, image noise in the E-3 is very clean and resembles film grain. At ISOs of 2000 and higher, the noise is still relatively clean, but the photographer may want to change the setting of the NOISE FILTER to reduce image noise in-camera. The blinking ISO value serves as a reminder to refer to the NOISE FILTER setting before shooting at high ISOs. The NOISE FILTER options are OFF, LOW, STANDARD and HIGH.

Changing the NOISE FILTER option does not stop the ISO value displayed in the viewfinder from blinking.

When I look through the viewfinder, the image does not appear to be sharp. Why?

You may need to adjust the viewfinder’s diopter to your vision. To the left of the viewfinder eyepiece cup is the diopter adjustment dial. While looking through the viewfinder, rotate the diopter adjustment dial until you can see the AF frame clearly in the center of the viewfinder.

Olympus also makes –3 and +3 diopter viewfinder eyecups. They can be purchased through authorized Olympus dealers or directly, online, via The Olympus Store. To purchase the Dioptric Eyecup DE-N3 –3 Diopter from The Olympus Store, click here. To order the Dioptric Eyecup DE-P3 +3 Diopter, click here.

After I attach a lens to the camera body, my camera seems unable to secure autofocus. This problem is intermittent but affects multiple lenses. Why is this happening?

If the problem occurs with every shot taken with every accessory lens, the camera may be broken. However, if the problem occurs sporadically – and chiefly only after attaching a lens – then it is possible the lens(es) may not have been attached properly.

Remove the lens from the camera and look at the silver mount. Nine gold-colored pins are arranged below the mirror in an arc. These pins must make firm contact with the gold-colored touch points on the back of the lens. This happens naturally when the lens is attached properly, but if the lens is not locked into place then one or more pins may not receive sufficient pressure to maintain contact during use.

To attach a lens to the camera body, align the lens attachment mark (red circle) on the camera mount with the alignment mark (raised red knob) on the side of the lens. Then insert the lens into the camera’s body. Rotate the lens clockwise and listen for a click. The click is an audible indication that the lens lock pin has snapped into place on the back of the lens and has secured the lens in the proper position. The lens lock pin is the small silver pin on the lens mount in between the mirror and the lens release button.

Do not press or hold down the lens release button while attaching a lens to the mount. The lens release button forces the lens lock pin to retract into the camera so that the lens can be removed without breaking the pin. If the button is held down while attaching the lens, it may not align with the hole on the back of the lens after the button is released. This will result in a situation in which the lens is attached to the camera mount but is not locked into place. It is possible that this condition will prevent the lens from making and retaining a firm connection to the camera. This will inhibit autofocus and may increase the lag time between shots.

©2008 Olympus Imaging America Inc.

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Last updated on February 28, 2008