D I G I T A L T E C H N I C A L S U P P O R T

O L Y M P U S I M A G I N G A M E R I C A I N C . ( 8 8 8 ) 5 5 3 - 4 4 4 8

h t t p : / / s u p p o r t . o l y m p u s a m e r i c a . c o m

My camera is connected to my TV with the video cable to play back my photos, but I don’t see any images.

TVs have AV (Audio Visual) input channels (usually found below Channel 2) to play images and videos from digital cameras and camcorders. Using the TV channel selector, move downward through the channels until you see the camera menu on the TV screen.

If the image quality on the TV screen appears to be distorted, the camera may be set to a video output format that is incompatible with your TV. In the Z Custom 2 menu, check the VIDEO OUT setting. In North America, the setting should be NTSC.

I cannot control my camera with the RM-1 Remote Control although the camera is set up correctly for remote control shooting. Why not?

Other than the battery being exhausted, the frequency of the RM-1 may need to be changed for the remote control to be recognized by the camera. With the camera on, point the RM-1 at the Remote Control lamp on the front of the camera. On the RM-1, press the [CH] button and the [W] or [T] button simultaneously until you see the camera Remote Control lamp blink. The RM-1 frequency will then be compatible with the camera.

When attempting to install OLYMPUS Studio® on a computer running Macintosh™ OS X 10.5.x ("Leopard"), I get the following error:

The current user does not have administrative privileges.

Log on as an administrator.

What should I do?

Download the latest version of OLYMPUS Studio by clicking here. Run the installer file (OS211EN.dmg). This will overwrite the previous installation of OLYMPUS Studio and allow you to use the application in your environment.

When attempting to install OLYMPUS Master® 2 on a computer running Macintosh™ OS X 10.5.x ("Leopard"), I get the following error:

The current user does not have administrative privileges.

Log on as an administrator.

What should I do?

Download the latest version of OLYMPUS Master 2 by clicking here. Run the installer file (OM205EN.dmg). This will overwrite the previous installation of OLYMPUS Master 2 and allow you to use the application in your environment.

©2008 Olympus Imaging America Inc.

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Last updated on February 28, 2008