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Belkin F5D7630-4B, F5D7630-4A user manual Troubleshooting, Problem, Possible Cause/Solution

Models: F5D7630-4B F5D7630-4A

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TROUBLESHOOTING

You can find technical support information at www.belkin.com/networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call 877-736-5771. Technical support is available 24-hours-a-day, 7-days-a-week.

Problem

Possible Cause/Solution

The ADSL SYN LED is not on. 1. Check the connection between the Modem Router and ADSL line. Make sure the cable from the ADSL line is connected to the port on the Router labeled “ADSL”.

2.Make sure the Router has power. The “PWR” LED of the front panel should be illuminated.

The ADSL Data LED is not on. 1. Make sure the cable from the ADSL line is connected to the port on the Router labeled “ADSL” and the “SYN” LED is on.

2.Make sure you have the correct VPI/VCI, user name, and password from your ISP provider.

My connection type is static IP address. I cannot connect to the Internet.

Since your connection type is static IP address, your ISP must assign you the IP address, subnet mask, and gateway address. Instead of using the Wizard, go to “Connection Type”, and then select your connection type. Click “Next”, select “Static IP”, and enter your IP address, subnet mask, and default gateway information.

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Belkin F5D7630-4B, F5D7630-4A user manual Troubleshooting, Problem, Possible Cause/Solution

Contents

ADSL Modem with Built-In 802.11g Wireless Router User ManualF5D7630-4A F5D7630-4B TABLE OF CONTENTS Works with Both PCs and Mac Computers Key Features Integrated 802.11g Wireless Access PointINTRODUCTION OVERVIEWApplications and Advantages Integrated 10/100 4-Port SwitchSPI Firewall MAC Address FilteringPackage Contents System RequirementsGermany excluded Provided by local ISP Front Panel Power LED PWRWireless Network LED KNOWING YOUR ROUTERLAN Ports Reset ButtonLAN Port-Status LEDs Rear PanelADSL Port a. Resetting the Routerb. Restoring the Factory Defaults Power JackPLACEMENT OF YOUR ROUTER Installing a Full-Rate Connection CONNECTING AND CONFIGURING YOUR ROUTERISP Settings Phone Line ConfigurationInstalling with a Splitter Installing a Splitterless Connection Configuring the Router Installing without a SplitterAttach to your Network Using Ethernet Cabling Step 1 Installing the Hardware LAN Port Status LEDs Step 3 Configuring the Router Using the Web-Based User InterfaceLogging out of the Router Logging into the Router1. Internet Sharing Setup Wizard2. Setting your ISP Connection Type to PPPoE or PPPoA NAVIGATING THE WEB BROWSER INTERFACE4. Setting your Connection Type to Multiple Protocol over ATM Mode 3. Setting your Connection Type to Disable Internet SharingDefault Gateway - Enter a default gateway IP address. If the Wireless ADSL Modem Router cannot find the destination address within its local network, it will forward the packets to the Default Gateway. Assigned by your ISP 1. Quick-Navigation Links 3. Internet Status Indicator4. Login/Logout Button UNDERSTANDING THE WEB-BASED USER INTERFACE5. Help Button 6. LAN Settings7. Features 8. Internet Settings1. LAN Settings Changing LAN Settings4. IP Pool 1. IP Address2. Subnet Mask 3. DHCP ServerDHCP Client List 6. Local Domain Name2. Internet WAN Setting your ISP Connection Type to PPPoE or PPPoA Connection Typea b c d e f g h i j a. Username - Enter the ISP assigned user name. Assigned by your ISP Setting your ISP Connection Type to Disable Internet Sharing Setting your ISP Connection Type to Multiple Protocol over ATMa b c d e Channel and SSID DNS Domain Name Server Settings3. Wireless Changing the Wireless ChannelChanging the Wireless Network Name SSID Using the ESSID Broadcast Feature Note This advanced feature should be employed by advanced users onlyUsing the Wireless Mode Switch g Nitro Changing the Wireless Security SettingsSetting WPA Security Encryption/SecuritySetting WPA with server Settings Setting WPA-PSK no serverSetting WEP Encryption Using a Hexadecimal Key AF 0F 4B C3 D4 = 64-bit keyC3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key Tear Drop Attack ICMP defect RIP defect Fragment flooding 4. FirewallIP Spoofing Land Attack Ping of Death PoD Denial of Service DoS IP with zero length Smurf Attack TCP Null Scan SYN flood UDP floodingChoosing an Application Application Gateways SettingsEntering Settings into the Virtual Server Virtual ServersClient IP Filters Access Control Schedule Rule URL BlockingFollow these steps to add a schedule 1. Click “Add Schedule Rule” DMZ Demilitarized Zone Restart Router UtilitiesRestore Factory Defaults Restarting the Router to Restore Normal OperationSaving/Backup Current Settings Restore Previous Settings The configuration is now saved2. Then, click “Restore” Firmware Update System SettingsUpdating the Router’s Firmware Setting or Changing the Administrator Password Changing the Login Time-Out SettingSetting the Time and Time Zone Enabling Remote Management Enabling/Disabling UPnP Manually Configuring Network Settings in Mac OS up to MANUALLY CONFIGURING NETWORK SETTINGSManually Configuring Network Settings in Mac OS 3. Select “Built-in Ethernet” 2 next to “Show” in the Network menu Manually Configuring Network Settings in Windows 2000, NT, or XP Manually Configuring Network Settings in Windows 98 or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher PPPoE Routing Mode, for multiple PCs GLOSSARYIP address Subnet MaskPPPoA Routing Mode, for multiple PCs Disconnect afterChannel and SSID ESSID Broadcast EncryptionApplication Gateways Client IP filters Administrator Password Time and Time Zone Remote ManagementUPnP TROUBLESHOOTING ProblemPossible Cause/Solution connect to the Router My wireless PC cannotModifications INFORMATIONFCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITYEurope-European Union Notice Canada-Industry Canada ICBelkin Corporation Limited Lifetime Product Warranty Belkin Tech Support P74426ukBelkin Corporation Belkin Components B.V