Belkin F5D7634-4A-H user manual Troubleshooting

Troubleshooting

Table of Contents sections 1 2 3 4 5 6 7 8 9 10

Problem:

My wireless PC cannot connect to the Router.

Solution:

1.Make sure the wireless PC has the same SSID settings as the Router, and you have the same security settings on the clients such as WPA or WEP encryption.

2.Make sure the distance between the Router and wireless PC are not too far away.

Problem:

The wireless network is often interrupted.

Solution:

1.Move your wireless PC closer to the Router to find a better signal.

2.There may also be interference, possibly caused by a microwave oven or 2.4GHz cordless phones. Change the location of the Router or use a different wireless channel.

Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows:

•The “Power” light should be on.

•The “Connected” light should be on, and not blinking.

•The “WAN” light should be either on or blinking.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom right-hand corner of the screen. If you’re using a Belkin Wireless Card, the tray icon should look like this (the icon may be red or green):

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

G Wireless Modem Router 65