Bulletin No: TCH-020-017

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What you should do with 4709E brake shoe products packaged as 4709EII brake shoes:

All of the impacted 4709E brake shoe products in your inventory distributed between October 22, 2008 and November 6, 2008 (inclusive) should be immediately identified, segregated, and returned to Bendix Spicer Foundation Brake LLC. Additionally, if the improperly packaged brake shoes are installed on vehicles, the brake shoes should be removed as there will be no tension on the retainer springs.

Completing product claims and returns:

If you have received or installed any of the product identified in this bulletin, please contact your Bendix Account Manager or your nearest Bendix Service Plant at 1-800-AIR-BRAKE (1-800-247-2725) for return and replacement of the product under the standard Bendix warranty claim terms.

We regret any inconvenience this issue may cause you. We appreciate your understanding and cooperation in this matter.

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BENDIX TCH-020-017 manual Completing product claims and returns