Chapter 3

Troubleshooting

Troubleshooting Procedures

Error

Possible

 

Event

Cause

Remedy

 

 

 

The B1 LED is

The RAM is

Consult your dealer.

always lit after

defective.

 

power up

 

 

 

 

 

The B2 LED is

The ISDN chip is

Consult your dealer.

always lit after

defective.

 

power up

 

 

No dial tone from

1. Can not

1. Ensure that the

ISDN switch or

activate S0

ISDN S0 line is

PABX

 

securely connected

 

 

to the RJ-45 jack.

 

2. No B channel

2. Ensure no other

 

available

device is on the

 

 

same S0 line and

 

 

occupying the B

 

 

channel.

 

 

 

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Billion Electric Company BIPAC-2AB 2.0 user manual Troubleshooting Procedures