Billy Goat DL2500SMM owner manual Troubleshooting, Warranty Claim Procedure

MM Owner’s Manual

Troubleshooting

P roblem	P ossible C ause	S olution
A bnorm al vibration .	Loose or out of balance im peller or	C heck im peller and replace if necessary.
	loose engine	C heck engine .
W ill not vacuum or has poor	· N ozzle buried in debris . C logged	· W ithdraw nozzle from debris pile .
vacuum perform ance	hose or exhaust. E xcessive quantity of	U nclog hose or exhaust (see pg . 11)
	debris .	A llow air to feed debris .
E ngine w ill not start. (S tarter	B attery is low or dead . B attery C able is	C harge battery or replace if the battery
does not turn)	disconnected or battery term inal is	does not hold charge . C lean battery
	corroded . H arness w ire is bad or	term inal and cable then reconnect. Install
	disconnected from interlock sw itch .	hose coupler securely to the unit and
	H ose not installed, allow ing interlock	check w hether interlock sw itch is
	w ire to ground .	engaged by lever. C heck harness w ire
		connection and replace if necessary.
E ngine w ill not start. (S tarter	· T hrottle & / or stop sw itch in off	· C heck stop sw itches, throttle, and
turns)	position . O ut of gasoline . B ad or old	gasoline . C onnect spark plug w ire . C lean
	gasoline . S park plug w ire	or replace air cleaner. O r contact a
	disconnected . D irty air cleaner.	qualified service person .
E ngine is lock ed, w ill not pull	· D ebris lock ed against im peller.	· S ee pg .11, C learing a clogged im peller
over.	E ngine problem .	housing . C ontact an engine servicing
		dealer for engine problem s .

When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach:

Subaru America: 800-277-6246 www.robinamerica.com

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:

•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.

•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.

•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.

For online product registration go to www.billygoat.com

Part No 791108 13 Form No F111008B