Dell 3007WFP-HC appendix USB Problems, Troubleshooting Your Soundbar

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Unable to view Brightness OSD while adjusting brightness of the monitor

Cannot adjust the monitor with the buttons on the front panel

Monitor brightness changes however no OSD appears

No change in monitor brightness settings

•If you are using a Microsoft® Windows® operation system, install application tool provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation System) for more information.

•Turn the monitor off and unplug the power cord. Then plug the power cord back and turn the power on.

USB Problems

SPECIFIC SYMPTOMS

USB port is not working

WHAT YOU EXPERIENCE

USB peripherals are not working

POSSIBLE SOLUTIONS

•Check that your monitor is powered ON.

•Reconnect the upstream cable to your computer.

•Reconnect the USB peripherals to downstream connector.

•Turn off and then turn on the monitor again.

High Speed USB 2.0 interface is slow.

High Speed USB 2.0 peripherals working slowly or not at all.

•Check that your computer is USB 2.0 compatible.

•Verify USB 2.0 source on your computer.

•Reconnect the upstream cable to your computer.

•Reconnect the USB peripherals to downstream connector.

Troubleshooting Your Soundbar

COMMON	WHAT YOU EXPERIENCE
SYMPTOMS
No Sound	No power to Soundbar - the
	power indicator is off.
	(built-in DC power supply. i.e.
	3007WFP-HC )
No Sound	Soundbar has power - power
	indicator is on.

POSSIBLE SOLUTIONS

•Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.

•Confirm that the power cable from the Soundbar is plugged into the monitor.

•Confirm that the monitor has power.

•Plug the audio line-in cable into the computer's audio out jack.

•Set all Windows volume controls to their maximum.

•Play some audio content on the computer (i.e. audio CD, or MP3).

•Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

•Clean and reseat the audio line-in plug.

•Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Computer's sound card is used as the audio source.

•Clear any obstructions between the Soundbar and the user.

•Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

•Set all Windows volume controls to their midpoints.

•Decrease the volume of the audio application.

•Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

•Clean and reseat the audio line-in plug.

•Troubleshoot the computer's sound card.

•Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Other audio source is used.

•Clear any obstructions between the Soundbar and the user.

•Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

•Decrease the volume of the audio source.

•Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

•Clean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of Soundbar

•Clear any obstructions between the Soundbar and the user.

•Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.

•Set all Windows audio balance controls (L-R) to their midpoints.

•Clean and reseat the audio line-in plug.

•Troubleshoot the computer's sound card.

•Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume

Volume is too low.

•Clear any obstructions between the Soundbar and the user.

•Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.

•Set all Windows volume controls to their maximum.

•Increase the volume of the audio application.

•Test the Soundbar using another audio source (i.e. portable CD player).

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