Panasonic KX-TDE100, KX-TDE200 manual Troubleshooting

4.1 Troubleshooting

4.1Troubleshooting

4.1.1Troubleshooting

Troubleshooting

Problem			Remedy
The telephone does not work properly.	•		Confirm with your manager that your settings are
		correct.

• If the problem persists, consult your dealer.

The telephone does not respond when	• The telephone is locked.
buttons are pressed.		Unlock your telephone. (	1.3.24 Extension
	Dial Lock, 2.1.5 Remote Extension Dial Lock)

•Your telephone is connected to an eXtra Device Port.

System programming is required. Consult your dealer.

Some features do not work.	• System management may restrict certain features.
		Consult your manager.
	• The feature numbers have changed.
		Confirm the revised number and try again.
Even though following the manual	• The Intercom line was not seized. The seized line,
instructions, none of the operations	when going off-hook, was changed by personal
work when using a proprietary	setting. (		3.1.2 Personal Programming)
telephone.		In the manual, going off-hook means an Intercom
	line is seized.
	If the setting has been changed, press the INTERCOM
	or PDN button after going off-hook and follow the
	instructions.
The paralleled single line telephones do	• "No ring" may be selected.
not ring.	Change the setting to ring. (				1.3.48 Paralleled
	Telephone)
The telephone does not work using the	• The extension line has been changed. The previous
personal settings or with other settings.	telephone's settings have not been cleared.
(One-touch dialing, forwarding		Clear the settings and then program your desired
destination, etc.)
	settings again. (			1.3.25 Extension Feature Clear,
	3.1.2 Personal Programming, 3.1.4 Customizing the
	Buttons)

192 Operating Manual