SDN Direct Dial | Panasonic KX-TDE200, KX-TDE100 manual

			1.3 Telephone Features and Operation


	Light Pattern	PDN Button Status	SDN Button Status

	Green on	The extension is on a call using the	The extension is on a call using an
		PDN button.	SDN button.

	Flashing	A call is on hold at the PDN extension	A call answered with the SDN button
	green slowly	(Regular Hold).	is on hold (Regular Hold).

	Flashing	A call is on hold temporarily or on	A call answered with the SDN button
	green	Exclusive Call Hold.	is on hold temporarily or on Exclusive
	moderately		Call Hold.

	Flashing	The PDN extension is receiving an	An SDN extension is receiving a Hold
	green rapidly	incoming call.	Recall or callback ringing from a call
			answered with the SDN button.

	Red on	A corresponding SDN extension is	The corresponding PDN extension or
		using the line.	another corresponding SDN
			extension is using the line.

	Flashing red	A corresponding SDN extension is	Another corresponding SDN
	slowly	holding a call.	extension, or the PDN extension
			itself, is holding a call.

	Flashing red	The PDN extension is receiving an	The corresponding PDN extension is
	rapidly	incoming call to an incoming call	receiving an incoming call.
		distribution (ICD) group.

SDN Direct Dial

Using an SDN button, you can easily call the corresponding PDN extension. SDN buttons are in one of two modes depending on system programming, and the operation procedure differs as follows:

Enhanced DSS Key Mode

PT/PS

(SDN)

Off-hook.	Press corresponding	Talk.
	SDN.

Standard SDN Key Mode

PT/PS

	(SDN)	(SDN)
		D.Tone
Off-hook.	Press corresponding	Press the SDN again.	Talk.
	SDN.

Operating Manual 105

Image 105

Panasonic KX-TDE200, KX-TDE100 manual SDN Direct Dial

Contents

Model No. KX-TDE100 Operating Manual IP Communication Feature Highlights ACD Report Server KX-NCV200 This Manual Important Notice Trademarks Security Requirements What is User Information? Operating Manual Safety Instructions TAM When you ship the product Product ServiceFor Future Reference Ringer Equivalence Number REN Notification to the Telephone CompanyIncidence of Harm to the Telephone Lines Trouble with this equipment Keep the Software UP to Date with the Latest Data Combined Use with Alarm Equipment For Cell Station Table of Contents Display Features 143 Manager Service Features156 181 Personal Programming 164System Programming 184 192 Section Operation Proprietary telephone with a special feature button such as Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used? Tone Using a Navigator Key/Jog Dial/Volume KeyDisplay Examples Icon Descriptions RestrictionsDial key CO line Buttons on the PT When You Use a Panasonic Proprietary TelephoneFlexible Buttons Soft Buttons Conf Conference Navigator Key/Jog Dial/Volume KeyCall Forwarding FWD/Do Not Disturb DND Programmable Feature PF Button FeatureCustomized Buttons Button Feature SDN For quick operation How to Follow the StepsHands-free Operation Customizing Your Phone Connection Example Pure IP-PBXKX-TDE100 KX-TDE200 Intercom Call Making CallsFor quick operation Hands-free Operation CO Line Group Access Automatic Line AccessOperator Call Calling an Outside Party Answering Calls CO Line Access Customizing Your Phone Absent Message To cancelTo set Message no Message Example Account code Account Code EntryEnter account code Outside Phone no Alternate Calling-Ring/Voice Automatic Callback Busy Camp-onTo change the method To set for both extension and CO line Automatic Callback Busy CancelTo answer the callback ringing from an idle extension To answer the callback ringing from an idle CO line BGM Background Music To select and set/cancelCall Hold Call Hold Press Recall Hookswitch Held line no Call Hold Retrieve Call Monitor Call ParkTo monitor Call Park Retrieve Call Pickup Call PickupDial stored parking Call Pickup Deny Call Splitting720 Partys extension number Hookswitch Extension number To leave the conversation and then let the two parties talkPress Recall Dial the other partys Call Transfer Transferring to an Extension in the PBXTo transfer Transferring to an Outside Party Using the PBX Service To transfer with one touch One-touch TransferExtension no Time limit Press HoldTalk On-hook Number To send a call waiting Call Waiting BSS Busy Station Signaling Answering Call Waiting in the PBX Press Recall/hookswitchTo hold the current call and then talk to the new party Press CO, ICD Group PDN, SDN, or Intercom Press CO, ICD Group, PDN, SDN, or Intercom During a conversation To hold the second call and then talk to the original party Answering Call Waiting from the Telephone Company Or Recall/hookswitchTo return to the original party, repeat the operation 15 s To set/cancel for outside calls Automatic Call Waiting To set/cancel for intercom calls Manual Call WaitingCall Waiting Tone 731 Character Entry Standard mode Times Option mode Conference ConferenceTo establish a conference call Press Recall Dial desired PDN, or SDNTone To add another party on hold to a conference To add four or more parties to a conference Customizing the Buttons Create or edit a Conference button To leave a conference involving two outside parties Leaving Three-party Conference To leave a conference Conference, UnattendedTo return while others are talking To complete a conversation To set/cancel Disa Direct Inward System AccessData Line Security Calling through Disa Verification Code To call an extensionExtension PIN Enter extension PIN or verification code PIN max.10 digits To call an outside party To retryVerification DND Do Not Disturb DND Do Not DisturbOff-hook Enter Flashing red slowly FWD mode Red on DND mode When in FWD/DND Cycle Switch ModeWhen in FWD/DND Setting Mode To switch the FWD/DND status for outside calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for intercom calls DND Override To set and clear FWD/DND for outside/intercom calls Door OpenFrom a preprogrammed extension From any extension while talking to the doorphone To call from the doorphone Doorphone CallTo answer a call from the doorphone To call the doorphone EFA External Feature Access Executive Busy OverrideExecutive Busy Override To join an intercom call To join an outside callDial extension number, or press red PDN or SDN Executive Busy Override Deny Extension Dial LockTo lock 733 To unlock Extension Feature ClearTo make an outside call while your extension is locked Extension PIN To reset Extension PIN Personal Identification Number790 799 Enter extensionStored Extension PIN External Relay To switch on the relayExternal Sensor To answer a sensor call FWD Call Forwarding FWD Call Forwarding To set Follow Me from another extension Or enter CO line access number Then outside phone numberEnter destination extension number Your Extension no Tone Flashing red slowly FWD mode To set the timer for No Answer and Busy/No AnswerTime 713 FWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside calls To switch FWD/DND status for intercom callsVirtual PS Intercom Calls Enter CO line access number FWD/DND button To cancel ringingHands-free Answerback To set ringing To make/answer a call Hands-free OperationRed on Set If it is difficult to hear the other partys voice To use the handset during a conversation using the headset To talk using the headsetHeadset Operation Headset Operation To answer Answer/Release ButtonFor KX-NT300 series users Operating Distance To transfer a call To talk to a waiting callerDesired Hot Line Features DescriptionTo end a conversation To store a phone number To dial Supervisory Features ICD Group Features-Call Log History for ICD Group To enter incoming call queue monitoring modeTo confirm the Call Log History To clear Call Log History ICD Group Features-Incoming Call Queue MonitorTo monitor the waiting call status ICD Group Extension no To set Log-in/Log-out ICD Group Features-Log-in/Log-out736 Extension number or To enter/leave Not Ready mode Press Log-in/Log-out of a Specified Group735 Flashing red Wrap-up mode ICD Group Features-Log-in/Log-out Monitor and Remote Control To monitor the Log-in/Log-out status To change the Log-in/Log-out mode To forward the waiting call ICD Group Features-Manual Queue Redirection Remote Control ICD Group Features-SupervisoryMonitor Log-in/Log-out Monitor Initial Display Message Waiting To leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message Mute To call backTo clear message waiting indications left on your extension Off-hook Monitor Ohca Off-hook Call AnnouncementFlashing red Mute Dialing One-touch Dialing Group Paging Paging Paralleled Telephone Paging and then Transferring a CallPaging Deny DPT SDN Direct Dial Call Hold and Call Hold Retrieve Call Hold RetrievePDN or SDN Printing Message Call Transfer Using SDN ButtonTo record To transfer a call to a PDN extension 761 0300 Privacy Release To show/prevent Customizing Your Phone To call with one touch Private Network Features-TIE Line AccessPrivate phone no Dial extension number or Redial, Last Number Quick DialingRoom Status Control Quick dialing no Light Pattern Example Check-in Mode To check in a guestPress Check-in Press Check-out To check out a guest Self Labeling KX-NT366 only To switch displaySpeed Dialing, Personal Press Next Speed Dialing, System Operation No SVM Simplified Voice Message To play back Recording a Normal Greeting Message To clear Recording a Greeting Message for Each Time Mode Time mode Leaving Voice Messages Redirecting Your Calls to Your Message Box Listening to Voice Messages Left by Callers To listen to voice messagesUntil desired SVM Log To leave a voice message directly in the message box To clear the voice message that you are listening toAnother extension Enter desired extension number 702 To listen to voice messages while your display is locked Accessing Your Message Box from an Outside Telephone To clear voice messages from the SVM LogYour Tafas Trunk Answer From Any Station Enter extension PIN forDesired extension no Through an external speaker Timed Reminder To stop or answer the ringback Time ServiceTo confirm Press Transfer several times Flashing red Holiday mode Green on Lunch mode Flashing green Break modePress Transfer or Time Service Day/Night/Lunch/Break Verification Code Entry Hands-free mode Default Voice Mail Features-LCS Live Call ScreeningPrivate mode Before operating To set Live Call Screening To cancel Live Call ScreeningPress Live Call Enter extension PIN Screening Max digits Press red Live Call Screening Answering Operation FlowchartMonitoring Call Call Voice Mail Features-Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer To forward your calls to your mailbox Voice Mail Features-Voice Mail Integration To transfer a call to a mailbox Voice Mail Transfer Wake-up CallTo listen to messages Off-hook Press Message or enter voice Dial extension number 24 H* hour/minute Display PT Walking COS To make a call or set features through Disa To make a call or set features from another extensionWalking Extension Your Extension PIN C.Tone Extension no To exchange your settings with another extension Walking Extension, Enhanced727 Main Office Example b When two users share one telephone Whisper Ohca To set an extension to Service-out status Wireless XDP Parallel Mode Telephone Call Log, IncomingInformation Line display PT To view the log information with the Navigator key To view the log information with the Call Log buttonWith Callers Name Callers name max digits Answering Status To clear the log information Call Log, OutgoingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or Down To call with the Redial button To store the callers information in personal speed dialingUntil desired number Press Initial DisplayPress Enter name Until desired number is Press Calling with the Directory DirectoriesTo select and call Desired directory Until desired To store a Personal Speed Dialing Directory item Storing New Names and Numbers To select a feature from the Feature Access menu System Feature Access Display Prompts Enter extension numberEnter call pickup group Enter pager number Enter doorphone number Enter paging group Display Features Section Manager Operation Dial Tone Transfer External BGM Background MusicTo select and start/stop the background music OGM Outgoing Messages To clear the message To record from an external BGM MOH portBGM port Enter BGM port Remote Extension Dial Lock Time Service Mode ControlAnother PBX Extension no Dial another PBX extension To select the time service switching mode Automatic/Manual To change the time mode Day/Night/Lunch/BreakPress Time Service Red on Manual Customizing Your Phone Manager Service Features Section Customizing Your Phone & System Personal Programming Programming InformationAvailable Extension Required Telephone Setting Features Caller ID assigned on the CO line Colp Assignment-Outgoing Preferred LineLongest ringing line when Multiple calls arrive Personal Programming Programming Bluetooth Removal Bluetooth RegistrationExtension PIN Personal Identification Number Operating Manual 171 Press Program or Pause Phone no To store the names and numbers in personal speed dialingLocation number 2 digits Press Program or Pause To edit the names and numbers of personal speed dialing Programming Feature Clear On Tone Stop recordingTone Headset off Button Programming Input Customizing the ButtonsTo continue Or Pause Flexible button Input Or Store Connected Line Identification Restriction Colr Headset Clir CTI To exit at any time, lift the handset 1234 Enter the programming input Desired phone numberWant to keep secret Enter tone type To clear the buttonPress CO, ICD Group PDN, SDN, or Intercom button Or Pause Flexible button Manager Programming Manager Password Changing the Settings and Extension Control Or Pause PasswordManager Programming Prog Programming Example Changing the manager password System Password ListProgramming is shown below. Program number Previous Prev To exit the programming mode at any time, lift the handset Procedure Date & Time System ProgrammingTo confirm your entry after storing data Year System Speed Dialing Number Press Enter . Enter system speedNumber max System Speed Dialing Name Extension NumberName Extension no Name Extension Name Section Appendix Troubleshooting Troubleshooting Cannot have a conversation using Cannot remember the feature numbersBluetooth headset Toll restriction is activated Forgot the password Problem Remedy Do not want to show my telephoneNumber to the calling or called partys Want to show my telephone number to Feature Number Table Feature Number Table Call Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 200 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialing or talkingFixed Number When going off-hook ToneWhile on-hook Busy Tone When you make calls When talking to an outside party When setting the features or programmingWhile off-hook Before receiving a page through an external speaker Tone Index Symbols 71, 170 187 Time Service 128 Copyright PSQX4183ZA KK0607TK0 Panasonic Puerto Rico, Inc