Manager Service Features | Panasonic KX-TDE100, KX-TDE200 specification

2.1 Manager Service Features

162 Operating Manual

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Panasonic KX-TDE100, KX-TDE200 manual Manager Service Features

Contents

Operating Manual Model No. KX-TDE100 Feature Highlights IP Communication ACD Report Server KX-NCV200 Important Notice This Manual Trademarks What is User Information? Security Requirements Operating Manual Safety Instructions TAM When you ship the product Product ServiceFor Future Reference Incidence of Harm to the Telephone Lines Notification to the Telephone CompanyRinger Equivalence Number REN Trouble with this equipment Combined Use with Alarm Equipment Keep the Software UP to Date with the Latest Data For Cell Station Table of Contents Display Features 143 Manager Service Features156 System Programming 184 Personal Programming 164181 192 Section Operation Before Operating the Telephones Feature NumbersProprietary telephone with a special feature button such as What Kind of Telephone Can Be Used? Display Using a Navigator Key/Jog Dial/Volume KeyTone Examples Dial key RestrictionsIcon Descriptions CO line Flexible Buttons When You Use a Panasonic Proprietary TelephoneButtons on the PT Soft Buttons Call Forwarding FWD/Do Not Disturb Navigator Key/Jog Dial/Volume KeyConf Conference DND Programmable Feature PF Button FeatureCustomized Buttons Button Feature SDN Hands-free Operation How to Follow the StepsFor quick operation Customizing Your Phone Connection Example Pure IP-PBXKX-TDE100 KX-TDE200 For quick operation Making CallsIntercom Call Hands-free Operation Operator Call Automatic Line AccessCO Line Group Access Calling an Outside Party CO Line Access Answering Calls Customizing Your Phone To set To cancelAbsent Message Message no Message Example Enter account code Account Code EntryAccount code Outside Phone no Alternate Calling-Ring/Voice Automatic Callback Busy Camp-onTo change the method To answer the callback ringing from an idle extension Automatic Callback Busy CancelTo set for both extension and CO line To answer the callback ringing from an idle CO line Call Hold To select and set/cancelBGM Background Music Call Hold Hookswitch Press Recall Call Hold Retrieve Held line no Call Monitor Call ParkTo monitor Call Park Retrieve Call Pickup Call PickupDial stored parking 720 Call SplittingCall Pickup Deny Partys extension number Hookswitch Extension number To leave the conversation and then let the two parties talkPress Recall Dial the other partys Call Transfer Transferring to an Extension in the PBXTo transfer Transferring to an Outside Party Using the PBX Service To transfer with one touch One-touch TransferExtension no Time limit Press HoldTalk On-hook Number Call Waiting BSS Busy Station Signaling To send a call waiting To hold the current call and then talk to the new party Press Recall/hookswitchAnswering Call Waiting in the PBX Press CO, ICD Group PDN, SDN, or Intercom Press CO, ICD Group, PDN, SDN, or Intercom To hold the second call and then talk to the original party During a conversation To return to the original party, repeat the operation Or Recall/hookswitchAnswering Call Waiting from the Telephone Company 15 s Call Waiting Tone To set/cancel for intercom calls Manual Call WaitingTo set/cancel for outside calls Automatic Call Waiting 731 Standard mode Character Entry Option mode Times Conference ConferenceTo establish a conference call Press Recall Dial desired PDN, or SDNTone To add four or more parties to a conference To add another party on hold to a conference Customizing the Buttons Create or edit a Conference button Leaving Three-party Conference To leave a conference involving two outside parties To return while others are talking Conference, UnattendedTo leave a conference To complete a conversation Data Line Security Disa Direct Inward System AccessTo set/cancel Calling through Disa Extension PIN To call an extensionVerification Code Enter extension PIN or verification code PIN max.10 digits To call an outside party To retryVerification DND Do Not Disturb DND Do Not DisturbOff-hook Enter Flashing red slowly FWD mode Red on DND mode When in FWD/DND Cycle Switch ModeWhen in FWD/DND Setting Mode To switch the FWD/DND status for intercom calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for outside calls DND Override From a preprogrammed extension Door OpenTo set and clear FWD/DND for outside/intercom calls From any extension while talking to the doorphone To answer a call from the doorphone Doorphone CallTo call from the doorphone To call the doorphone EFA External Feature Access Executive Busy OverrideExecutive Busy Override To join an intercom call To join an outside callDial extension number, or press red PDN or SDN To lock Extension Dial LockExecutive Busy Override Deny 733 To make an outside call while your extension is locked Extension Feature ClearTo unlock Extension PIN To reset Extension PIN Personal Identification Number790 799 Enter extensionStored Extension PIN External Sensor To switch on the relayExternal Relay To answer a sensor call FWD Call Forwarding FWD Call Forwarding Enter destination extension number Or enter CO line access number Then outside phone numberTo set Follow Me from another extension Your Extension no Tone Time To set the timer for No Answer and Busy/No AnswerFlashing red slowly FWD mode 713 FWD/DND Settings Using Fixed FWD/DND Button To switch FWD/DND status for outside calls To switch FWD/DND status for intercom callsVirtual PS Intercom Calls Hands-free Answerback FWD/DND button To cancel ringingEnter CO line access number To set ringing Red on Set Hands-free OperationTo make/answer a call If it is difficult to hear the other partys voice Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Headset Operation For KX-NT300 series users Answer/Release ButtonTo answer Operating Distance To transfer a call To talk to a waiting callerDesired To end a conversation Features DescriptionHot Line To store a phone number Supervisory Features To dial ICD Group Features-Call Log History for ICD Group To enter incoming call queue monitoring modeTo confirm the Call Log History To monitor the waiting call status ICD Group Features-Incoming Call Queue MonitorTo clear Call Log History ICD Group Extension no 736 ICD Group Features-Log-in/Log-outTo set Log-in/Log-out Extension number or To enter/leave Not Ready mode Press Log-in/Log-out of a Specified Group735 ICD Group Features-Log-in/Log-out Monitor and Remote Control Flashing red Wrap-up mode To change the Log-in/Log-out mode To monitor the Log-in/Log-out status ICD Group Features-Manual Queue Redirection To forward the waiting call Monitor ICD Group Features-SupervisoryRemote Control Log-in/Log-out Monitor Message Waiting Initial Display To leave/cancel a message waiting indication For a caller To leave a message waiting indicationPress Message Mute To call backTo clear message waiting indications left on your extension Off-hook Monitor Ohca Off-hook Call AnnouncementFlashing red Mute One-touch Dialing Dialing Paging Group Paging Paralleled Telephone Paging and then Transferring a CallPaging Deny DPT SDN Direct Dial Call Hold and Call Hold Retrieve Call Hold RetrievePDN or SDN To record Call Transfer Using SDN ButtonPrinting Message To transfer a call to a PDN extension Privacy Release 761 0300 To show/prevent Customizing Your Phone Private phone no Private Network Features-TIE Line AccessTo call with one touch Dial extension number or Room Status Control Quick DialingRedial, Last Number Quick dialing no Light Pattern Example Check-in Mode To check in a guestPress Check-in To check out a guest Press Check-out Speed Dialing, Personal To switch displaySelf Labeling KX-NT366 only Press Next Speed Dialing, System SVM Simplified Voice Message Operation No Recording a Normal Greeting Message To play back Recording a Greeting Message for Each Time Mode To clear Time mode Redirecting Your Calls to Your Message Box Leaving Voice Messages Listening to Voice Messages Left by Callers To listen to voice messagesUntil desired SVM Log Another extension Enter desired extension number To clear the voice message that you are listening toTo leave a voice message directly in the message box 702 To listen to voice messages while your display is locked Accessing Your Message Box from an Outside Telephone To clear voice messages from the SVM LogYour Tafas Trunk Answer From Any Station Enter extension PIN forDesired extension no Timed Reminder Through an external speaker To confirm Time ServiceTo stop or answer the ringback Press Transfer several times Press Transfer or Time Service Day/Night/Lunch/Break Green on Lunch mode Flashing green Break modeFlashing red Holiday mode Verification Code Entry Private mode Voice Mail Features-LCS Live Call ScreeningHands-free mode Default Before operating Press Live Call Enter extension PIN Screening Max digits To cancel Live Call ScreeningTo set Live Call Screening Press red Live Call Screening Monitoring Call Operation FlowchartAnswering Call Voice Mail Features-Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer Voice Mail Features-Voice Mail Integration To forward your calls to your mailbox To listen to messages Wake-up CallTo transfer a call to a mailbox Voice Mail Transfer Off-hook Press Message or enter voice 24 H* hour/minute Dial extension number Walking COS Display PT Walking Extension To make a call or set features from another extensionTo make a call or set features through Disa Your Extension PIN C.Tone Extension no To exchange your settings with another extension Walking Extension, Enhanced727 Example b When two users share one telephone Main Office To set an extension to Service-out status Whisper Ohca Wireless XDP Parallel Mode Information Call Log, IncomingTelephone Line display PT With Callers Name Callers name max digits To view the log information with the Call Log buttonTo view the log information with the Navigator key Answering Status Press Call Log , or Up or Down Press Transfer Call Log, OutgoingTo clear the log information Press Call Log , or Up or Down To call with the Redial button To store the callers information in personal speed dialingUntil desired number Press Enter name Initial DisplayPress Until desired number is Press To select and call DirectoriesCalling with the Directory Desired directory Until desired Storing New Names and Numbers To store a Personal Speed Dialing Directory item System Feature Access To select a feature from the Feature Access menu Display Prompts Enter extension numberEnter call pickup group Enter doorphone number Enter pager number Enter paging group Display Features Section Manager Operation Dial Tone Transfer External BGM Background MusicTo select and start/stop the background music OGM Outgoing Messages BGM port To record from an external BGM MOH portTo clear the message Enter BGM port Another PBX Extension no Time Service Mode ControlRemote Extension Dial Lock Dial another PBX extension Press Time Service To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Red on Manual Customizing Your Phone Manager Service Features Section Customizing Your Phone & System Available Extension Programming InformationPersonal Programming Required Telephone Setting Features Colp Caller ID assigned on the CO line Longest ringing line when Preferred LineAssignment-Outgoing Multiple calls arrive Personal Programming Programming Extension PIN Personal Bluetooth RegistrationBluetooth Removal Identification Number Operating Manual 171 Location number 2 digits To store the names and numbers in personal speed dialingPress Program or Pause Phone no Press Program or Pause Programming Feature Clear To edit the names and numbers of personal speed dialing Tone Stop recordingOn Tone Headset off To continue Customizing the ButtonsButton Programming Input Or Pause Flexible button Input Or Store Clir Connected Line Identification Restriction Colr Headset CTI 1234 To exit at any time, lift the handset Enter the programming input Desired phone numberWant to keep secret Press CO, ICD Group PDN, SDN, or Intercom button To clear the buttonEnter tone type Or Pause Flexible button Manager Password Manager Programming Changing the Settings and Extension Control Or Pause PasswordManager Programming Programming Example Changing the manager password Prog System Password ListProgramming is shown below. Program number Previous Prev Procedure To exit the programming mode at any time, lift the handset To confirm your entry after storing data System ProgrammingDate & Time Year System Speed Dialing Number Press Enter . Enter system speedNumber max System Speed Dialing Name Extension NumberName Extension Name Extension no Name Section Appendix Troubleshooting Troubleshooting Bluetooth headset Cannot remember the feature numbersCannot have a conversation using Toll restriction is activated Number to the calling or called partys Problem Remedy Do not want to show my telephoneForgot the password Want to show my telephone number to Feature Number Table Feature Number Table Call Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 200 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialing or talkingFixed Number When going off-hook ToneWhile on-hook When you make calls Busy Tone When talking to an outside party When setting the features or programmingWhile off-hook Before receiving a page through an external speaker Tone Index Symbols 71, 170 187 Time Service 128 Panasonic Puerto Rico, Inc Copyright PSQX4183ZA KK0607TK0