1.3 Telephone Features and Operation

1.3.12 CALL WAITING FEATURES

Call Waiting (BSS [Busy Station Signaling])

Answering Call Waiting in the PBX

Answering Call Waiting from the Telephone Company

Call Waiting (BSS [Busy Station Signaling])

For a caller

You can inform a busy extension user that your call is waiting.

To send a call waiting

PT/SLT/PS

While hearing a busy tone

1

Enter 1.

Depending on the type of the other party's telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset. For more details on each feature, refer to "1.3.13 Call Waiting Tone", "1.3.45 OHCA (Off-hook Call Announcement)", or "1.3.76 Whisper OHCA".

Depending on system programming and the called extension's setting, a call waiting tone may be sent automatically without performing the operation above. For details, refer to "Automatic Call Waiting" in "3.1.2 Personal Programming".

For a called extension

A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is waiting. The extension can then answer the second call by either disconnecting the current call or placing it on hold.

One of the following notification methods can be assigned for each extension, depending on the type of telephone being used. (Default: Call Waiting Tone)

Call Waiting Tone: A call waiting tone is heard through the built-in speaker of PT or handset of SLT (1.3.13 Call Waiting Tone).

Off-hook Call Announcement (OHCA): The caller's voice is heard through the built-in speaker (1.3.45 OHCA (Off-hook Call Announcement)).

Whisper OHCA: The caller's voice is heard through the handset (1.3.76 Whisper OHCA).

Operating Manual

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Panasonic KX-TDE200, KX-TDE100 manual Call Waiting BSS Busy Station Signaling, To send a call waiting