Manuals / Panasonic / Communications / Telephone

Panasonic KX-TDE200, KX-TDE100 manual Section Operation

Models: KX-TDE200 KX-TDE100

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Section 1 Operation

This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.

Operating Manual

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Panasonic KX-TDE200, KX-TDE100 manual Section Operation

Contents

Model No. KX-TDE100 Operating ManualIP Communication Feature HighlightsACD Report Server KX-NCV200 This Manual Important NoticeTrademarks Security Requirements What is User Information?Operating Manual Safety Instructions TAM For Future Reference When you ship the productProduct Service Ringer Equivalence Number REN Notification to the Telephone CompanyIncidence of Harm to the Telephone Lines Trouble with this equipmentKeep the Software UP to Date with the Latest Data Combined Use with Alarm EquipmentFor Cell Station Table of Contents 156 Display Features 143Manager Service Features 181 Personal Programming 164System Programming 184 192Section Operation Proprietary telephone with a special feature button such as Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Tone Using a Navigator Key/Jog Dial/Volume KeyDisplay ExamplesIcon Descriptions RestrictionsDial key CO lineButtons on the PT When You Use a Panasonic Proprietary TelephoneFlexible Buttons Soft ButtonsConf Conference Navigator Key/Jog Dial/Volume KeyCall Forwarding FWD/Do Not Disturb DNDCustomized Buttons Programmable Feature PFButton Feature Button Feature SDN For quick operation How to Follow the StepsHands-free Operation Customizing Your PhoneKX-TDE100 KX-TDE200 Connection ExamplePure IP-PBX Intercom Call Making CallsFor quick operation Hands-free OperationCO Line Group Access Automatic Line AccessOperator Call Calling an Outside PartyAnswering Calls CO Line AccessCustomizing Your Phone Absent Message To cancelTo set Message no Message ExampleAccount code Account Code EntryEnter account code Outside Phone noTo change the method Alternate Calling-Ring/VoiceAutomatic Callback Busy Camp-on To set for both extension and CO line Automatic Callback Busy CancelTo answer the callback ringing from an idle extension To answer the callback ringing from an idle CO lineBGM Background Music To select and set/cancelCall Hold Call HoldPress Recall HookswitchHeld line no Call Hold RetrieveTo monitor Call MonitorCall Park Call Park Retrieve Dial stored parking Call PickupCall Pickup Call Pickup Deny Call Splitting720 Partys extension numberPress Recall Dial the other partys Hookswitch Extension numberTo leave the conversation and then let the two parties talk To transfer Call TransferTransferring to an Extension in the PBX Extension no Transferring to an Outside Party Using the PBX ServiceTo transfer with one touch One-touch Transfer Talk On-hook Number Time limitPress Hold To send a call waiting Call Waiting BSS Busy Station SignalingAnswering Call Waiting in the PBX Press Recall/hookswitchTo hold the current call and then talk to the new party Press CO, ICD Group PDN, SDN, or IntercomPress CO, ICD Group, PDN, SDN, or Intercom During a conversation To hold the second call and then talk to the original partyAnswering Call Waiting from the Telephone Company Or Recall/hookswitchTo return to the original party, repeat the operation 15 sTo set/cancel for outside calls Automatic Call Waiting To set/cancel for intercom calls Manual Call WaitingCall Waiting Tone 731Character Entry Standard modeTimes Option modeTo establish a conference call ConferenceConference Tone Press Recall Dial desiredPDN, or SDN To add another party on hold to a conference To add four or more parties to a conferenceCustomizing the Buttons Create or edit a Conference button To leave a conference involving two outside parties Leaving Three-party ConferenceTo leave a conference Conference, UnattendedTo return while others are talking To complete a conversationTo set/cancel Disa Direct Inward System AccessData Line Security Calling through DisaVerification Code To call an extensionExtension PIN Enter extension PIN or verification code PIN max.10 digitsVerification To call an outside partyTo retry Off-hook Enter DND Do Not DisturbDND Do Not Disturb When in FWD/DND Setting Mode Flashing red slowly FWD mode Red on DND modeWhen in FWD/DND Cycle Switch Mode To switch the FWD/DND status for outside calls Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for intercom calls DND OverrideTo set and clear FWD/DND for outside/intercom calls Door OpenFrom a preprogrammed extension From any extension while talking to the doorphoneTo call from the doorphone Doorphone CallTo answer a call from the doorphone To call the doorphoneExecutive Busy Override EFA External Feature AccessExecutive Busy Override Dial extension number, or press red PDN or SDN To join an intercom callTo join an outside call Executive Busy Override Deny Extension Dial LockTo lock 733To unlock Extension Feature ClearTo make an outside call while your extension is locked Extension PIN790 To resetExtension PIN Personal Identification Number Stored Extension PIN 799Enter extension External Relay To switch on the relayExternal Sensor To answer a sensor callFWD Call Forwarding FWD Call ForwardingTo set Follow Me from another extension Or enter CO line access number Then outside phone numberEnter destination extension number Your Extension no ToneFlashing red slowly FWD mode To set the timer for No Answer and Busy/No AnswerTime 713FWD/DND Settings Using Fixed FWD/DND Button Virtual PS To switch FWD/DND status for outside callsTo switch FWD/DND status for intercom calls Intercom Calls Enter CO line access number FWD/DND button To cancel ringingHands-free Answerback To set ringingTo make/answer a call Hands-free OperationRed on Set If it is difficult to hear the other partys voiceTo use the handset during a conversation using the headset To talk using the headsetHeadset Operation Headset OperationTo answer Answer/Release ButtonFor KX-NT300 series users Operating DistanceDesired To transfer a callTo talk to a waiting caller Hot Line Features DescriptionTo end a conversation To store a phone numberTo dial Supervisory FeaturesTo confirm the Call Log History ICD Group Features-Call Log History for ICD GroupTo enter incoming call queue monitoring mode To clear Call Log History ICD Group Features-Incoming Call Queue MonitorTo monitor the waiting call status ICD Group Extension noTo set Log-in/Log-out ICD Group Features-Log-in/Log-out736 Extension number or735 To enter/leave Not Ready modePress Log-in/Log-out of a Specified Group Flashing red Wrap-up mode ICD Group Features-Log-in/Log-out Monitor and Remote ControlTo monitor the Log-in/Log-out status To change the Log-in/Log-out modeTo forward the waiting call ICD Group Features-Manual Queue RedirectionRemote Control ICD Group Features-SupervisoryMonitor Log-in/Log-out MonitorInitial Display Message WaitingPress Message To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication To clear message waiting indications left on your extension MuteTo call back Flashing red Mute Off-hook MonitorOhca Off-hook Call Announcement Dialing One-touch DialingGroup Paging PagingPaging Deny Paralleled TelephonePaging and then Transferring a Call DPT SDN Direct Dial PDN or SDN Call Hold and Call Hold RetrieveCall Hold Retrieve Printing Message Call Transfer Using SDN ButtonTo record To transfer a call to a PDN extension761 0300 Privacy ReleaseTo show/prevent Customizing Your Phone To call with one touch Private Network Features-TIE Line AccessPrivate phone no Dial extension number orRedial, Last Number Quick DialingRoom Status Control Quick dialing noPress Check-in Light Pattern Example Check-in ModeTo check in a guest Press Check-out To check out a guestSelf Labeling KX-NT366 only To switch displaySpeed Dialing, Personal Press NextSpeed Dialing, System Operation No SVM Simplified Voice MessageTo play back Recording a Normal Greeting MessageTo clear Recording a Greeting Message for Each Time ModeTime mode Leaving Voice Messages Redirecting Your Calls to Your Message BoxUntil desired SVM Log Listening to Voice Messages Left by CallersTo listen to voice messages To leave a voice message directly in the message box To clear the voice message that you are listening toAnother extension Enter desired extension number 702To listen to voice messages while your display is locked Your Accessing Your Message Box from an Outside TelephoneTo clear voice messages from the SVM Log Desired extension no Tafas Trunk Answer From Any StationEnter extension PIN for Through an external speaker Timed ReminderTo stop or answer the ringback Time ServiceTo confirm Press Transfer several timesFlashing red Holiday mode Green on Lunch mode Flashing green Break modePress Transfer or Time Service Day/Night/Lunch/Break Verification Code EntryHands-free mode Default Voice Mail Features-LCS Live Call ScreeningPrivate mode Before operatingTo set Live Call Screening To cancel Live Call ScreeningPress Live Call Enter extension PIN Screening Max digits Press red Live Call ScreeningAnswering Operation FlowchartMonitoring Call CallTo record into another mailbox Two-way Transfer Voice Mail Features-Two-way RecordTo record into your mailbox To forward your calls to your mailbox Voice Mail Features-Voice Mail IntegrationTo transfer a call to a mailbox Voice Mail Transfer Wake-up CallTo listen to messages Off-hook Press Message or enter voiceDial extension number 24 H* hour/minuteDisplay PT Walking COSTo make a call or set features through Disa To make a call or set features from another extensionWalking Extension Your Extension PIN C.Tone Extension no727 To exchange your settings with another extensionWalking Extension, Enhanced Main Office Example b When two users share one telephoneWhisper Ohca To set an extension to Service-out statusWireless XDP Parallel Mode Telephone Call Log, IncomingInformation Line display PTTo view the log information with the Navigator key To view the log information with the Call Log buttonWith Callers Name Callers name max digits Answering StatusTo clear the log information Call Log, OutgoingPress Call Log , or Up or Down Press Transfer Press Call Log , or Up or DownUntil desired number To call with the Redial buttonTo store the callers information in personal speed dialing Press Initial DisplayPress Enter name Until desired number is PressCalling with the Directory DirectoriesTo select and call Desired directory Until desiredTo store a Personal Speed Dialing Directory item Storing New Names and NumbersTo select a feature from the Feature Access menu System Feature AccessEnter call pickup group Display PromptsEnter extension number Enter pager number Enter doorphone numberEnter paging group Display Features Section Manager Operation To select and start/stop the background music Dial Tone TransferExternal BGM Background Music OGM Outgoing Messages To clear the message To record from an external BGM MOH portBGM port Enter BGM portRemote Extension Dial Lock Time Service Mode ControlAnother PBX Extension no Dial another PBX extensionTo select the time service switching mode Automatic/Manual To change the time mode Day/Night/Lunch/BreakPress Time Service Red on ManualCustomizing Your Phone Manager Service Features Section Customizing Your Phone & System Personal Programming Programming InformationAvailable Extension Required TelephoneSetting Features Caller ID assigned on the CO line ColpAssignment-Outgoing Preferred LineLongest ringing line when Multiple calls arrivePersonal Programming Programming Bluetooth Removal Bluetooth RegistrationExtension PIN Personal Identification NumberOperating Manual 171 Press Program or Pause Phone no To store the names and numbers in personal speed dialingLocation number 2 digits Press Program or PauseTo edit the names and numbers of personal speed dialing Programming Feature ClearOn Tone Stop recordingTone Headset offButton Programming Input Customizing the ButtonsTo continue Or Pause Flexible button Input Or StoreConnected Line Identification Restriction Colr Headset ClirCTI To exit at any time, lift the handset 1234Want to keep secret Enter the programming inputDesired phone number Enter tone type To clear the buttonPress CO, ICD Group PDN, SDN, or Intercom button Or Pause Flexible buttonManager Programming Manager PasswordManager Programming Changing the Settings and Extension ControlOr Pause Password Prog Programming Example Changing the manager passwordProgramming is shown below. Program number System PasswordList Previous Prev To exit the programming mode at any time, lift the handset ProcedureDate & Time System ProgrammingTo confirm your entry after storing data YearNumber max System Speed Dialing NumberPress Enter . Enter system speed Name System Speed Dialing NameExtension Number Extension no Name Extension NameSection Appendix Troubleshooting TroubleshootingCannot have a conversation using Cannot remember the feature numbersBluetooth headset Toll restriction is activatedForgot the password Problem Remedy Do not want to show my telephoneNumber to the calling or called partys Want to show my telephone number toFeature Number Table Feature Number TableCall Waiting Features + extension PIN + # + same extension PIN + # Feature Number Table Feature Number Table 200 Operating Manual Your extension no. + extension PIN + phone no Feature Number Table Fixed Number Feature While busy, DND or call tone is heard DefaultFeature While dialing or talking While on-hook When going off-hookTone Busy Tone When you make callsWhile off-hook When talking to an outside partyWhen setting the features or programming Before receiving a page through an external speaker Tone Index Symbols 71, 170 187 Time Service 128 Copyright PSQX4183ZA KK0607TK0 Panasonic Puerto Rico, Inc