Thermal print head overheat
1. | The printer will detect the printing |
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| temperature automatically. When the |
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| temperature is overheated, the printer |
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| will stop printing temporarily and |
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| cool the temperature down. The card |
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| printer will continue until the | 1. Please wait a while until the thermal printing head |
| temperature will be below 60 ℃. | cools down, and the printer will restart automatically. |
2. | When you continue printing more | 2. Please use the card printer in an indoor environment |
| than 5 to 10 pages, the temperature | with air conditioning. |
| might be higher so that the printer |
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| must cool down its temperature. |
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3. | This message also occurs when the |
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| temperature is overheated in the |
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| operating environment. |
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When an internal error occurs, an error message will display this error on the LCD display. The error messages and their solutions are listed below:
zThe Error Message is displayed on the LCD Display and on the Solutions
The Error Message | Possible Causes |
| Solutions |
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| 1. | Please check if there is any card in the Card Input |
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| Hopper; |
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| 2. | Please check if the selected thickness of the card |
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| matches the card. | |
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| 3. | Verify the weight used. |
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| 4. | Please make sure the cards are not sticking to each |
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| other. |
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| If you still can not solve this problem, please refer to | |
CARD OUT | There is no card in the Card Input |
| the following procedures: |
1. If this error message appears after you place the | |||
| Hopper. |
| cards with printed back side into the Card Input |
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| Hopper, please switch CARD OUT SNR to |
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| [DISABLE] through the LCD display. |
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| 2. | The error occurs after feeding a card, |
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| z If you are printing a magnetic stripe card, |
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| please confirm that the card feeding direction |
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| is correct. |
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| z If you use |
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| with printed back side, please switch ADF |
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| SENSOR to SENSOR2 through LCD display. |
CARD MISMATCH | The card size is not correct. | Please insert the standard | |
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| 1. | Please replace it with a new ribbon. |
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| 2. | Please follow the instructions from the LCD |
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| display to switch the ribbon sensors (Please refer to | |
RIBBON OUT | The ribbon has been used up. | Chapter section 2, the description of RIBBON 1) | |
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| If the error message still occurs, please contact your | |
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| nearest HiTi distributor or HiTi customer service | |
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| center. | |
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RIBBON MISSING | The card printer does not detect the | 1. | Please check if the ribbon is present. |
2. | Please make sure the ribbon is in the proper | ||
| ribbon. |
| position. If you are not sure, please remove and |
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| 42 |
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