Panasonic KX-TDE100 ICD Group Features-Incoming Call Queue Monitor, To clear Call Log History

1.3 Telephone Features and Operation

To clear Call Log History

6-Line Display PT

While the Call Log History is displayed

Since	JAN.29		09:10AM
Total Calls		:	00996
Overflow Calls		:	00131
Lost Calls		:	00039
Average	Waiting	:	01'06

EXIT

CLEAR

Press "CLEAR".

•If the accumulated data exceeds the maximum number that can be displayed (99999), "****" is shown on the display. To reinitialize the display, clear the Call Log History.

•For information about other supervisory features, refer to "1.3.41 ICD Group Features— Supervisory".

1.3.37ICD Group Features—Incoming Call Queue Monitor

An extension assigned as a supervisor (supervisor extension) can monitor the status of waiting calls to be answered in the queue for an incoming call distribution (ICD) group.

To monitor the waiting call status

6-Line Display PT

	7	3	9	ICD Group
				extension no.
				C.Tone
Off-hook.	Enter	739.		Enter ICD Group
				extension number.
Group Monitor On				JAN.31 08:13AM	FRI
				601:Sales Section
				Waiting Calls Now:	00006
				Max. Waiting Time:	02'18
			On-hook.	EXIT LOG	SPRVS

Confirm the status of queued calls.

• If an ICD group has an overflowed call, the display shows the status automatically.

90

Operating Manual