Billy Goat FM3301IN, FM3301INE owner manual Troubleshooting, Problem Possible Cause Solution

20 TROUBLESHOOTING Before Requesting Service Review These Suggestions

NOTE: For repairs beyond the minor adjustments listed below, contact your nearest authorized service dealer.

Problem	Possible Cause	Solution
The engine will not start	1. Engine not properly primed.	1. Prime to choke.
	2. Out of gasoline or bad or old gasoline.	2. Check gasoline.
	3. Spark plug wire disconnected.	3. Check for spark with an approved tester.
	4. Dirty air cleaner.	4. Clean or replace air cleaner.
	5. Blade Clutch is engaged.	5. Disengage the Blade Clutch Lever.
The engine will not stop	1. Damaged control cable.	1. Replace control cable.
	2. The Harness Wire is disconnected or damaged (electric start model)	2. Recconect the Harness Wire or replace if damaged.
	3. Damaged ignition switch (electric start model).	3. Replace switch.
Engine runs poorly	1. Spark plug wire loose.	1. Sharpen or replace blade (see page 8).
	2. Engine RPM set too low.	2. Check engine RPM.(refer to engine manual).
	3. Carburetor out of adjustment.	3. Adjust carburetor (refer to engine manual).
	4. Water or dirt in fuel system.	4. Drain or siphon then replace with fresh gasoline.
	5. Spark plug fouled, faulty or wrong gap.	5. Reset gap or replace spark plug (refer to engine manual).
Will not cut or has poor cut-	1. Dull or bent Blade.	1. Sharpen blade or replace blade (see page 10).
ting performance.	2. Clogged deck.	2. Unclog deck (see page 6).
	3. Engine running at too low RPM.	3. Check engine RPM (refer to engine manual).
	4. Wet grass.	4. Do not mow when grass is wet; wait until later to cut.
	5. Excessively high grass.	5. Mow once at a high cuting height then mow again at desired
		height or make a narrower cutting path.
Uneven cut	1. Height adjust is not set correctly.	1. Be sure height adjust is set the same on both sides (see page 7).
	2. Dull or bent blade.	2. Sharpen blade or replace blade (see page 10).
Abnormal vibration.	1. Loose or out of balance blade.	1. Check blade mount and balance or replace if required.
	2. Bent blade.	2. Replace with the new blade (see page 10).
	3. Loose engine.	3. Check Engine mount.
Belt slips or smokes.	1. Belt tension too low.	1. Increase tension at idler(see page 10-11).
	2. Belt worn or stretched.	2. Replace belt.
	3. Pulleys worn or damaged.	3. Replace pulleys.
	4. Control Cable is out of adjustment.	4. Adjust Control Cable (see page 9).
No self propelling.	1. Not set to gear.	1. Shift lever in desired gear
	2. Out of adjustment clutch cable.	2. Adjust clutch cable (see page 9).
	3. Broken clutch cable.	3. Replace with new cable.
	4. Worn or broken belt.	4. Replace belt (see page 11).
Self propelled drive will not	1. Clutch cable out of adjustment.	1. Adjust clutch cable (see page 11).
release .	2. Damaged Drive Clutch Lever.	2. Replace Drive Clutch Lever.
Engine is locked, will not pull	1. Debris locked against blade.	1. Remove debris (see page 6 ).
over.	2. Damaged engine.	2. Refer to your engine owner's manual.
	3. Broken control cable	3. Replace control cable.

ENGINE

When servicing engine refer to specific manufacturers engine owner's manual. All engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference(See table page 11). If you can not locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach: Briggs & Stratton: 800-233-3723

22.1	Engine Service and Warranty	22	WARRANTY PROCEDURE
	Contact your nearest engine manufacturer's authorized		Should a Billy Goat Machine fail due to a defect in material and / or workmanship,
	servicing dealer.		the owner should make a warranty claim as follows:

21	Serial Plate	Record your machine model, serial number and
		date-of-purchase and where purchased

	1803 S.W. Jefferson
	Lee's Summit,
	MO 64082 / USA
R	Tel (816) 524-9666
	Fax (816) 524-6983

Model		Serial No.
Unit(Weight)		Engine Power
100 dB
lbs.	kg	kW	rpm

Purchase Purchased

Datefrom

-The Machine must be taken to the dealer from whom it was purchased or to an authorized Servicing Billy Goat Dealer.

-The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

-The Warranty Claim will be completed by the authorized Billy Goat Dealer and submitted to their respective Billy Goat Distributor for their territory. Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days.

-The distributor service manager will sign off on the claim and submit it to Billy Goat for consideration.

-The Technical Service Department at Billy Goat will study the claim and may request parts to be returned for examination. Billy Goat will notify their conclu- sions to the distributor service manager from whom the claim was received.

-The decision by the Quality / Service department at Billy Goat to approve or reject a Warranty claim is final and binding.

Note: To process a Warranty Claim, it is necessary to quote the Model & Serial Number which are printed on the Billy Goat Serial Plate (See owner’s manual).

BILLY GOAT INDUSTRIES INC.

PO BOX 308 LEE'S SUMMIT, MO 64063-0308 / USA

PHONE: 816-524-9666 FAX: 816-524-6983 www.billygoat.com

Part No. 520188 Page 20 of 20 Form No. F110404B