Binatone 2200 manual Contents of this User Guide, Handset registration, Operational notes

Models: 2200

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HANG UP/C

￿The outside call is put on hold. When the user of the other handset unit answers, you can talk on an intercom call.

 

 

 

Contents of this User Guide

 

New call tone

 

 

When both handsets are on an intercom call and an outside call comes in, you will

 

Symphony 2200 Stylish Digital Cordless Telephone

3 Press the HANG UP/C

to transfer the call

If the handset user does not answer:

you can get back to the outside call by pressing the INTERCOM button again

You can also shuttle backwards and forwards between the calls -

To shuttle between two calls

When you have both an outside call and an intercom call in progress, you can shuttle from one to the other, like this:

Press the INTERCOM dutton for one second to speak to each in turn, putting the other on hold

You can transfer the outside call to the other handset by pressing the

while you’re connected to the intercom call

If you press the HANG UP/C while you're connected to the outside call, you will disconnect it.

To set up a three-way conference

You can set up a conference using two handsets.

When you have an outside call (either one you've made or answered, or one that’s been transferred to you) in progress

1 Press the INTERCOM

dutton

then key in a handset number

 

￿The outside call is put on hold. When the other handset user answers, and you have an intercom call in progress:

2Press and hold the ￿ (STAR) button for 2 seconds to set up a three-way conference

￿ Both you and the other user are connected to the outside call.

To suspend the other handset user from the conference call: Press and hold the ￿(STAR) button for 2 seconds

hear NEW CALL TONE over your conversation to tell you that someone is calling you.

 

1

Where to find it

To answer the outside call and end the intercom call:

.

2

Installation

Press the R

 

dutton

 

 

 

3

Making and answering calls

To answer the outside call and put the intercom call on hold (so you can later

 

use shuttle,conference or transfer):

 

4

Memory dialling

Press INTERCOM dutton

 

 

5

Caller Display

 

 

 

 

 

 

 

 

6

Tones and volumes

 

 

 

 

7

Call barring

 

 

 

 

8

Customising your phone

 

 

 

 

9

Resetting the system

 

 

 

 

10

Using a muti-handset system

 

 

 

 

11

handset registration

 

 

 

 

12

Baby Call

 

 

 

 

13

Operational notes

 

 

 

 

14

Troubleshooting

 

 

 

 

15

Guarantee and service

 

 

 

 

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Technical details

Pressing buttons on your phone

When the instructions in this user guide tell you simply to ‘press’ a button, this means that you

Unpacking your Symphony 2200

In the box are:

￿the cordless handset (two handsets with a Twin system, three with a Triple system, four with a Quad system)

￿the base unit

￿rechargeable batteries or a battery pack, and a battery compartment cover for the handset

￿a telephone line cable

￿a mains power lead and adapter

If you have an Symphony 2200Twin, Triple or Quad system, you should also have:

￿one, two or three charger pods

￿a mains power lead and adapter for each one

Keep the packaging materials in a safe place in case you later need to transport the unit.

Keep your sales (till) receipt, which is your guarantee.

USER GUIDE

If you need help …

The Binatone Help Line is available from 9.00 am to 5.00 pm, Monday to Friday, on

0845 345 9677

Calls are charged at Local Call rate.

You remain connected to the outside call.If the other user has not hung up, you can bring her/him back into the conference by pressing and hold the

￿(STAR) button for 2 seconds.

If you press HANG UP/C during the conference call, youll leave the other user connected to the outside call.

If the other user presses HANG UP/C, you’ll be left connected to the outside call.

should press the button briefly, then release it.

When the instructions tell you to ‘press and hold’ a button, this means you should keep the button pressed until the display changes and/or you hear a tone.

Important note — emergency calls

The Symphony 2200is not designed for making emergency calls when the mains power fails. So you should make alternative arrangements for access to Emergency Services.

(This means that you should also have a basic phone that does not need mains power, connected to your line so that you can make calls during a power failure.)

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32Ver 2, Jul. 071

11 Handset registration

To register to a new base unit

If your handset is already registered to a base unit, and you want to register it to

12 Baby Call

13 Operational notes

The handsets supplied with your Symphony2200 system are already registered to the base unit. You don t need to register them yourself.

If you buy new handsets separately, you’ll need to register them. Up to six handsets can be registered to each base unit; and each handset can be registered to up to four base units.

To register a new handset

1Press and hold the HANDSET LOCATOR on the base unit until you hear Registration tone (repeated ‘beeps’)

2On the handset, press the Menu then the or button to display

REGISTER

3Press the PHONE/OK

￿The display shows BS1234 . If any of these numbers is steady (not flashing), then the handset is already registered to that base unit.

4Press 1 to select base unit number 1

￿The display shows BASE PIN____

5Key in the system PIN (default 0000) and press the PHONE/OK

￿The display shows WAIT____for a few moments, while the handset searches for a base. Then it shows a list of handset numbers which are still free on the base unit.

(For example, 1 34 6 indicates that numbers 1,3, 4 and 6 are free; 2 and 5 are already assigned to other handsets.)

6Key in a free handset number

￿ After a moment, the display should show the handsets name and number.

If registration fails…

Try again, making sure you begin step 2 as soon as Registration tone starts.

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another one:

Follow steps 1 to 5 on page 20. But at step 4, select the lowest numbered free base unit (the lowest number that is still flashing).

To select a base unit

If your handset is registered to more than one base unit, you can select which one you want it to operate with. Or you can leave it to search and establish a link with the nearest free base unit.

1Press the Menu

2Press the or button to display SELBASE

3Press the PHONE/OK

￿ The display shows a list of the base units to which the handset is registered. The currently selected base unit is steady; others are flashing.

4Key in a base unit number (or 0 to let the handset search for the nearest

free base unit) and press the PHONE/OK to confirm

￿The display goes back to SELBASE and you can wait a moment or press HANG UP/C to go back.

To de-register a handset

1Press the Menu

2Press the or button to select

3Press the PHONE/OK

￿ The display shows the numbers of all handset registered to the base unit.

4Key in a the number of the handset to be de-registered.

￿ The display goes back to

and you can wait a moment

or press HANG UP/C

to go back to standby mode.

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With Baby Call (babysitter’s call) turned on, the handset will automatically dial a specified number when any button (except PROG) is pressed. Before you turn Baby Call on, you must programme the Baby Call phone number to be dialled.

!Services. Make sure there’s another handset (or phone) available for emergencies.With Baby Call turned on, the handset can’t be used for calling Emergency

1

Press the

button then

￿ BABYCALL

 

2

Press

button then

￿ NUMBER

 

3

Press

 

 

 

4

Key in the phone number and press

to confirm

 

 

￿ If a Baby Call number is already programmed use

to delete

5

Press

to go to ON/OFF

 

 

6

Press

to select Tick (ON) or Cross (OFF)

 

7Press and hold to go back Stand by mode

When Baby Call is turned on, the number is shown on the display, with a ¡®lock¡¯

symbol on the top line.

To turn Baby Call off:

1Press the Menu

2Press the or button to display BABYCALL

3Press the PHONE/OK

4 Press the PHONE/OK

to display a cross next to ON/OFF

Make sure the symbol disappears from the display.

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Electrical safety

DON’T let the base unit get wet. Electrical equipment can cause serious injury if used while you are wet or standing in water.

If the base unit ever falls into water, DON’T retrieve it until you have unplugged the power lead from the mains and the telephone line plug from the telephone socket; then pull it out by the unplugged cables.

NEVER use your Symphony2200 outdoors during a thunderstorm— unplug the base unit from the telephone line and the mains socket when there are storms in your area. Damage caused by lightning is not covered by the guarantee.

Siting the base unit and charger pod

The base unit and charger pod should each be placed on a level surface, in a position where:

the mains adapter plug will reach an easily accessible 230-VAC switched mains supply socket — never try to lengthen the mains power cable

the telephone line cable will reach your telephone line socket or extension socket (base unit only; charger pods have no connection to the telephone line)

it is not close to another telephone — this can cause radio interference during calls

it is not close to a sink, bath or shower, or anywhere else where it might get wet

it is not close to other electrical equipment — fridges, washing machines, microwave ovens, TVs, fluorescent lights, etc.

Radio signals between the handset and the base unit

To use your handset and base unit together, you must be able to establish a radio link between them. Be aware that:

Siting the base unit as high as possible will give better results — for example, in a two-storey house, the best position may be on the first-floor landing.

Any large metal object — like a refrigerator, a mirror or a filing cabinet — between the handset and base unit may block the radio signal.

Other solid structures, like walls, may reduce the signal strength.

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Interference

If the sound quality gets worse as you move around while on a call, this is probably due to interference between the handset and the base unit, perhaps because you are too near to another phone or other electrical equipment. Move to a different position to clear the interference. If you do not move, your call may be cut off.

Radio interference in the environment may occasionally cause a short break in the link between the handset and the base unit while you are on a call. The handset’s display will flash briefly, while the unit automatically changes to a different channel to restore the link.

Keeping the batteries charged

When you don’t need to carry your handsets around (for example, at night), leave them on the base unit or charger pod, to keep the batteries charged.

Whenever the battery charge level symbol on the display shows ‘nearly empty’, replace the handset on the base unit or charger pod.

‘Out of range’ warning

If you hear a warning tone during a call, and/or the sound in the earpiece becomes faint or distorted, you may be going out of range of the base unit. Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise, your call may be cut off.

While you are out of range and you are not on a call, the handset’s display shows rANGEOUT and the ‘signal level’ symbol flashes. Before you make a call, you must move closer to the base unit until the handset’s name and number are displayed and the symbol stops flashing.

14 Troubleshooting

The Symphony2200 must be serviced by trained engineers. NEVER attempt

! any repairs or adjustments yourself you could make the problem worse and invalidate the Guarantee.

If you have problems using your Symphony2200 cordless phone, refer to the separate user guide.

 

ALWAYS check

you have followed all the steps listed in section 2

 

first that:

to install and set up your Symphony2200

 

 

all connectors are firmly inserted in their sockets

 

 

mains power to the base unit telephone is switched

 

 

on at the socket

 

 

 

 

 

 

 

“I can’t make or

If you don’t hear Dial tone when you press the

answer calls.”

handset’s PHONE button, check whether the base unit

 

 

or another handset is already using the line.

 

 

 

If you’re using a cordless handset, make sure it’s within

 

 

range of the base unit. Move closer to the base unit

 

 

and see if that helps.

 

 

 

 

 

 

 

 

Make sure you’re using the telephone line cable that

 

 

was supplied with your Symphony2200. Other telephone

 

 

line cables might not work.

 

 

 

 

 

 

 

If the handset’s display is blank, press the HANG UP/C

 

 

button to switch it on.

 

 

 

 

 

 

Call barring may be set (see section 7) for your handset.

 

 

Check with any other user who may have set it.

 

“Caller Display

You need to subscribe to the Caller Display feature

isn’t working.”

from your network service provider. You should find

 

contact details on your phone bill.

The caller may have withheld their number by dialling

141.Or they may be calling from a network that does not transmit the caller’s number (for example, it may be an international call).

When you store local numbers in the Phone Book, include the full dialling code (you’ll still be charged local rate for making calls). Then the name will be shown as part of the Caller Display record. Alternatively, you can set the national dialling code for your area as a local code.

“The phone is The dial mode may have been accidentally changed

dialling very to PULSE . Change the setting to TONE

slowly” you should hear ‘beep’ tones as you dial.

“I can’t make Make sure you’re using the correct handset number intercom calls.”

Make sure the handset you’re trying to call is switched on and within range.

“Baby Call isn’t When you turn Baby Call on, you also need to set the

working.” number to be dialled.

PBX use

“Last Number When you first make a call, press the REDIAL/CDS/P

Redial and/or button for a pause between the outside line access memory dialling code (for example, 9) and the telephone number. You don’t work on should later be able to redial the number.

a PBX.”

When storing numbers in memory, you can include the outside line access code (e.g. 9) with each number.

If your PBX requires you to wait for a second Dial tone before dialling the telephone number, press P for a pause between the access code and the number.

If the fault persists …

Disconnect all other instruments connected to the same line as the Symphony2200 and see whether you can make a call.

Disconnect the base unit from the telephone line and plug a different phone into the master telephone socket. Try making a call. If this works, the line is OK.

If the call does not work, and you are using a two-way socket adapter, remove it and plug a telephone directly into the socket. If the call now works, the adapter may be faulty.

If you cannot make a call, the fault may be on the exchange line. Contact the service provider (the BT engineers on 151, or your cable company).

If you still cannot identify the cause of the problem, contact the Binatone Help Line on 0845 345 9677.

Cleaning and care

 

 

Switch off power at the mains socket, wait for a few

Don’t clean any part of your Symphony 2200 with benzene, thinner or other solvent

seconds and then switch back on. This may solve the

problem.

chemicals — this may cause permanent damage which is not covered by the

Guarantee. When necessary, clean

it with a damp cloth.

 

 

 

 

Keep your Symphony2200 away from hot, humid conditions or strong sunlight, “The phone is

The ringer melody may be set to OFF. Change it as

and don’t let it get wet.

not ringing.”

described in section 6.

Every effort has been made to ensure high standards of reliability for your

Check that the total REN value of all instruments con-

Symphony2200. However, if something does go wrong, pleasedo not try to repair

nected to the line is no more than 4 . Disconnect

it yourself — consult your supplier or the Binatone Help Line.

one or more instruments and see if that helps.

 

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15 Guarantee and service

The Binatone Symphony 2200 is guaranteed for 12 months from the date of purchase shown on your sales receipt. The Guarantee does not cover damage by misuse or negligence, or by excessive voltages — for example, faults on the telephone line, or lightning.

Please keep your sales (till) receipt — this is your guarantee.

You should also keep the original packaging material.

In the unlikely event that you need to return your Symphony2200 to our Repair Centre while it is under guarantee, there will be a £5 handling charge.

While the unit is under Guarantee

1Disconnect the base unit and charger pod from the telephone line and the mains electricity supply

2Pack up all parts of your Symphony2200, using the original packaging. Remember to include the mains adapters

3Return the unit to the shop where you bought it, making sure you take your sales receipt

After the Guarantee has expired

If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee. Then …

3Call our Service Department on 0845 345 9677 and ask for a quotation of the repair charge and details of where to send your Symphony2200 for repair

4Make sure you include with your Symphony2200:

your name and address

a cheque or postal order for the value of the repair charge

5Return your Symphony2200 to the address given by the Service Department

This does not affect your statutory rights.

16 Technical details

Standard

Digital Enhanced Cordless

 

Telecommunications (DECT)

Frequency range

1.88 to 1.9 GHz (bandwidth = 20 MHz)

Channel bandwidth

1.728 MHz

Operating range

up to 300 m outdoors; up to 50 m indoors

Operating time

standby: 100 hours approx.

for cordless

talking: 10 hours approx.

handset

battery charge time: 15 hours

Temperature

Operating 0 ºC to 40 ºC

range

Storage -20 ºC to 60 ºC

Electrical power

Cordless handset — three AAA-size 550 mAH NiMH

rechargeable batteries

Base unit — input 230 V AC, 50 Hz; output AC 7.5 V, 300 mA Charger pod — input 230 V AC, 50 Hz; output DC 9 V, 300 mA

Port specification The

port (connected to the mains power supply) is a

SELV port with respect to EN41003.

The port (connected to the telephone line) is a TNV port with respect to EN41003.

PBX compatibility Timed break recall: programmable as 85 ms (Short) , 100 ms (Medium) (recommended for most PBX systems) or 250 ms (Long)

Pause length: 3 seconds. Signalling type: DTMF (dual-tone multifrequency), also called tone dialling; or loop-disconnect (pulse dialling).

Network connection

This equipment is intended to be used in the UK only. Operation on other countries’ PSTN termination points cannot be guaranteed.

Declaration of conformity

The Binatone Symphony2200 complies with the essential protective requirements and objectives of:

EC R&TTE Directive 1999/5/EC

EC Directive 2006/95/EC

EC EMC Directive 89/336/EEC

and conforms to the following relevant harmonised standards:

Radio: EN 301406 : V 1.5.1:2003

EMC: EN 301489-1 : V 1.6.1:2005

EN 301489-6 : V 1.2.1:2002

Electrical Safely: EN 60950-1 : 2001 + All :2004

Waste electrical products must not be disposed of with household waste. This equipment should be taken to your local recycling centre for safe treatment.

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Binatone 2200 manual Contents of this User Guide, Handset registration, Operational notes, Troubleshooting