Troubleshooting

Vacuum cleaner won’t turn on

Possible causes

1.Power cord not plugged in

2.Blown fuse/tripped breaker

3.Thermal protector activated

4.Handle not fully attached

Brush not rotating

Possible causes

1.Brush switch turned to “Off”

2.Vacuum is in upright position

3.Brush is jammed

4.Brush needs to be reset

5.Handle not fully attached

WARNING:

To reduce the risk of electric shock, turn power OFF and discon- nect polarized plug from electrical outlet before performing maintenance or troubleshooting.

Remedies

1.Check electrical plug

2.Check/replace fuse or reset breaker

3.Allow cleaner to cool for 30 minutes, see pg. 13

4.Remove handle and reinstall

Remedies

1.Make sure brush switch is in “On” position

2.Recline vacuum to operate brush

3.Remove obstruction or debris (pg. 14), unplug cleaner to reset brush (pg. 14)

4.Unplug cleaner to reset brush (pg. 14)

5.Remove handle and reinstall

Vacuum cleaner won’t pick up or low suction

Possible causes

Remedies

1.

Incorrect height setting

1.

Turn dial to lower setting

2.

Hose wand not properly positioned

2.

Make sure hose wand is fully seated in

 

 

 

base and diverter is in down position

3.

Dirt container not installed properly

3.

Check assembly of upper and lower portions,

 

 

 

correctly position and snap into place

4.

Dirt container full

4.

Empty dirt container

5.

Clog in cleaner

5.

Follow instructions on pg. 12-13 for

 

 

 

clearing clogs

6.

Filters are dirty

6.

Check and clean foam filter, check and

 

 

 

replace HEPA media filter cartridge if needed

7.

Hose not properly attached

7.

Make sure hose collar is twisted to

 

 

 

lock position

16 w w w . b i s s e l l . c o m

8 0 0 . 2 3 7 . 7 6 9 1

Page 16
Image 16
Bissell 50C9 warranty Vacuum cleaner won’t turn on, Brush not rotating, Vacuum cleaner won’t pick up or low suction