Solution 2:

Check the black and red tank gasket on the SmartMix bottle cap. Is the gasket lodged in base of unit or has it been lost?

No

Fill the Tank- in-Tank Assembly with hot (not boiling) water and place in unit

Remove the SmartMix bottle from the unit

Yes

Reattach gasket by pushing the red rounded portion over the black lip of the SmartMix bottle or order new gasket if appropriate, problem solved

Set the SmartMix dial to “Rinse” setting

Turn the unit on

Press the trigger and flip the SmartMix knob back and forth from “Rinse” setting to “High Traffic” 4 times. Stop on ‘High Traffic’ setting

Firmly install the SmartMix bottle and continue to press the trigger for 1minute

**Note: If the units stopped spraying, turn off the unit, press trigger for 30 seconds, turn unit back on, and it should spray again.

Does the unit spray shampoo now? (You should see bubbles)

No, refer to an Authorized Service Center

Yes, problem solved

**NOTE: If consumer is in the middle of cleaning the carpet and unit is still not releasing shampoo replace the shampoo in the SmartMix bottle with water, set SmartMix knob on “Rinse” setting and add 120ml Bissell formula to the water in the Tank-in-Tank.

When finished cleaning fill the tank-in-tank with water only and flush out the system. This can be done by using the machine to clean a flat hard surface such as concrete.

Prepared by Monique Lania

15 Call Servicing Guide ProHeat 2X 9400F.doc

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Bissell BS-9400F manual Solution
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BS-9400F specifications

The Bissell BS-9400F is a powerful and versatile carpet cleaner designed to tackle tough stains and refresh your carpets. With its advanced cleaning technology and user-friendly design, this machine is perfect for homeowners looking to maintain a pristine living space.

One of the standout features of the BS-9400F is its Heatwave Technology. This innovative feature helps to maintain the temperature of the hot water and cleaning solution as you clean, ensuring optimal stain removal and a deeper clean. By keeping the water hot, the Bissell BS-9400F enhances the cleaning power of the solution, allowing it to penetrate deep into carpet fibers and lift stubborn dirt and grime.

Another key characteristic is its dual tank system, which separates the clean water and dirty water for more efficient cleaning. The clean water tank is easy to fill, and its large capacity means fewer trips to the sink during cleaning sessions. The dirty water tank also features a simple release mechanism, making it easy to empty and clean after use.

The BS-9400F is equipped with powerful suction capabilities, which work in conjunction with its cleaning brushes to extract embedded dirt and debris from carpets. The machine features a revolving dirt lifter brush system that uses multiple rotating brushes to loosen and lift away tough stains. This feature is especially useful for high-traffic areas and homes with pets, where stains can become set into the carpet fibers.

For added convenience, the Bissell BS-9400F includes a variety of cleaning modes, allowing you to customize your cleaning experience. Whether you need a deep clean for your carpets or a quick refresh, the machine offers settings tailored to your specific needs. Additionally, its lightweight design and ergonomic handle make it easy to maneuver and transport, even for longer cleaning sessions.

With a focus on performance, convenience, and ease of use, the Bissell BS-9400F presents a comprehensive solution for carpet cleaning challenges. Its combination of advanced technology and thoughtful design makes it a valuable addition to any household looking to keep carpets looking their best. Whether dealing with everyday messes or tackling more significant cleaning tasks, this carpet cleaner is equipped to deliver impressive results.
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